General Service Supervisor

Position:

Organization: National Marketer PLC

Not Specified

About the Role

The General Service Supervisor is responsible for ensuring a safe, efficient, and well-managed working environment by overseeing facility operations, fleet management, and administrative support services.
The role focuses on optimizing general service operations, managing service teams, and maintaining high standards of workplace functionality, safety, and cost efficiency.

Key Responsibilities

Facility & Office Management

  • Oversee daily facility operations including office maintenance, utilities, and workspace management 

  • Ensure cleanliness, safety, and proper functioning of all company premises 

  • Coordinate repairs, preventive maintenance, and vendor service delivery 

  • Maintain a professional and well-organized working environment 

Fleet & Transportation Management

  • Supervise company vehicles, drivers, and transportation scheduling 

  • Ensure proper vehicle maintenance, fuel control, and regulatory compliance 

  • Optimize vehicle utilization and transportation cost efficiency 

  • Monitor driver performance and enforce safety standards 

General Services Operations

  • Manage office support services including cleaning, messenger, and logistics functions 

  • Ensure availability and control of office supplies and consumables 

  • Oversee administrative support activities to ensure smooth day-to-day operations 

  • Improve service delivery efficiency across all general service functions 

Vendor & Contract Management

  • Manage relationships with external service providers (cleaning, security, maintenance, etc.) 

  • Monitor vendor performance and service delivery standards 

  • Support contract negotiation, renewal, and compliance processes 

  • Ensure cost-effective and quality service provision 

 

Compliance & Safety

  • Ensure compliance with health, safety, and environmental standards 

  • Implement workplace safety procedures and emergency protocols 

  • Conduct regular inspections and risk assessments 

  • Promote a culture of safety and accountability 

Budget & Cost Control

  • Prepare and manage general service budgets 

  • Monitor expenses and identify cost-saving opportunities 

  • Ensure efficient use of resources and cost optimization 

  • Track and report on operational expenditures 

Team Leadership & Performance Management

  • Lead and supervise general service staff including drivers, cleaners, and office assistants 

  • Assign duties, monitor performance, and provide coaching 

  • Build a disciplined, accountable, and high-performing team 

  • Improve staff productivity and service quality 

Job Requirements

Minimum Qualifications

  • Bachelor’s degree in Human Resource Management, Business Administration, or a related field 

Experience

  • 4–6 years of relevant experience in general services, operations, or administrative roles 

  • Experience in facility and fleet management is highly preferred 

Skills & Competencies

  • Facility & Fleet Management 

  • Vendor & Contract Management 

  • Budgeting & Cost Control 

  • Workplace Safety & Compliance  

  • Operational Efficiency Improvement 

  • Team Leadership & Supervision  

  • Problem-Solving & Coordination Skills 

How To Apply

How to Apply

Interested applicants are encouraged to apply through the application form below:

[Application Form] 

Only shortlisted candidates will be contacted.

Job Requirements Candidates should possess a Bachelor’s degree in Human Resource Management, Business Administration, or a related field. They must have 4–6 years of relevant experience in general services, operations, or administrative roles. Experience in facility and fleet management is highly preferred. How to Apply Apply using the provided link below.

Deadline: May 31, 2026, 12:00 AM

Location: , Addis Ababa

Amount: 1