After Sales Manager

Position:

Organization: Horra Trading

Not Specified

Everything starts from an idea. But every idea might not see the daylight of success without hard work and diligence. 15 years ago, Horra Trading was just an idea in the mind of Mr. Adem Kedir who meticulously worked day and night to turn it into a reality in 2005, basing himself on his extensive skill and knowledge in coffee and coffee trade. Mr. Adem Kedir’s coffee trade career started as the succeeding generation from his grandfather Mr. Abbahawa and his father Mr. Kedir Hadjji Hassan in Ethiopia. As the third generation successor of the family coffee business, Mr. Adem has made the leap from his involvement in traditional and domestic coffee market to international coffee trade by forming his own business entity by the name of Horra Trading in 2005.

What was started as a simple trading business entity in 2005, Horra Trading has made it possible to create diversified businesses under Horra Corporate Group. Currently, Horra Corporate Group business portfolio includes coffee and oil seeds export, coffee plantation, automotive assembly, import and distribution, propylene technology manufacturing, technology, real estate development and transit and forwarding. Currently, Horra Corporate Group is led by the CEO, Mr. Adm Kedir, and by qualified and experienced professionals, with 550 permanent staff members and 800 temporary workers working in the corporate office and in different business units.

Horra is currently looking a talent who is ready to share our dreams and be on the same boat to navigate through out the dynamic business world with promising a glowing opportunities to craft a desirable career map for talents. Our company is on the lookout for a Local Procurement Manager responsible for leading the company procurement efforts. 

Purpose of the Job: 

To generate revenue by translating after sales strategy into operational plan and defining short term sales targets and resource use.   

Duties and Responsibilities

  • Translate aftersales sales strategy into operational plan by defining short term targets and resource use.   

  • Monitor that customers receive excellent after sales service. 

  • Provide spare parts specification and orders in a timely manner. 

  • Liaise with Logistics and monitor spare part purchase progress and deliveries. 

  • Monitor the implementation of after sales strategies or techniques, and assess agents are provided with the right support and training. 

  • Monitor after sales transaction. 

  • Develop and implement the division’s plans and objectives. 

  • Develop, approve and monitor the division’s budgets. 

  • Identify human resources requirements of the Department and develop plan for meeting the requirements. 

  • Develop, implement and review relevant departmental policies and procedures. 

  • Review, approve and submit Departmental reports to relevant organs. 

  • Support the development of subordinates through periodic performance evaluations, coaching, mentoring, ongoing performance dialogue and feedback. 

  • Manage disciplinary concerns of the Department’s staff. 

  • Represent the Department in internal and external relationships. 

  • Participate in group decision making process by forming part of different groups/committees. 

Job Requirements

Master’s degree in Marketing Management, Electrical Engineer Business Administration or related fields with six (6) years of demonstrated experience out of which two (2) years in a supervisory position OR Bachelor’s degree in Marketing Management, Business Administration or related fields with eight (8) years of demonstrated experience of which three (3) years in a supervisory position.

How To Apply

Interested applicants can submit their curriculum vitae along with  work experience testimonial letters via THIS LINK within the next 5 (five) consecutive days

Job Requirements Master’s or Bachelor's Degree in Marketing Management, Electrical Engineer Business Administration or in a related field of study with relevant work experience, out of which 2\3 years in a supervisory position. How to Apply Apply using the provided link below

Deadline: Jan 12, 2026, 12:00 AM

Location: , Addis Abeba

Amount: 1