Laguz Trading and Logistics are seeking a highly motivated and detail-oriented Assistant Operations Manager to join our team. As the Assistant Operations Manager, you will support the General Manager in overseeing the day-to-day activities of our logistics operations. Your role will involve ensuring the efficient and smooth transportation and delivery of goods, optimizing processes, and ensuring exceptional customer satisfaction

Required Number: 1

Duties and Responsibilities:

• Assist with Daily Operations: Support the General Manager and Operation team in overseeing all logistics and freight operations, ensuring that shipments are processed in a timely, efficient, and cost-effective manner.

• Team Supervision: collaborate and Supervise operation team, ensuring high performance and adherence to safety and regulatory standards.

• Process Improvement: Contribute to the development and implementation of operational improvements, optimizing routing, customer base development and the use of technology to enhance overall efficiency.

• Customer Relations: Assist with maintaining strong customer relationships by ensuring that all logistics services meet customer expectations, handling inquiries, resolving issues, and providing status updates.

• Compliance and Documentation: Ensure that all shipments comply with relevant regulations and safety standards, maintaining proper records of shipments, routes, and deliveries.

• Reporting and Analysis: Assist in generating operational reports, tracking key performance indicators (KPIs), and providing insights on performance metrics to help guide decision-making.

• Problem Solving: Address any operational challenges, including delays, disruptions, or equipment issues, and work collaboratively to resolve them in a timely manner.

• Coordination with External Partners: Work with third-party vendors, carriers, and contractors to coordinate transportation services and ensure that all contracts are followed and performance standards met.

• Training and Development: Assist in the training and development of new team members, ensuring all employees understand operational procedures and best practices.

• Marketing and business development: Collaborate and coordinate with business development team to implement marketing strategy.

Job Requirements:

• Education: Bachelor's Degree in Logistics and Supply Chain Management or in a related field of study with relevant work experience

• Experience: 3-7 year of experience

How to Apply:

• Submit your application letter CV with supporting documents via email: dagimfikadu23@gmail.com

• For more information contact Tel. +251901398267

Job Requirements Bachelor's Degree in Logistics and Supply Chain Management or in a related field of study with relevant work experience Duties & Responsibilites: - Assist with Daily Operations: Support the General Manager and Operation team in overseeing all logistics and freight operations, ensuring that shipments are processed in a timely, efficient, and cost-effective manner. - Team Supervision: collaborate and Supervise operation team, ensuring high performance and adherence to safety and regulatory standards. - Process Improvement: Contribute to the development and implementation of operational improvements, optimizing routing, customer base development and the use of technology to enhance overall efficiency. - Customer Relations: Assist with maintaining strong customer relationships by ensuring that all logistics services meet customer expectations, handling inquiries, resolving issues, and providing status updates. How to Apply Submit your application and CV with supporting documents via email: dagimfikadu23@gmail.com. For more information contact Tel. +251901398267