Duties & Responsibilities:

• Acts as the customer’s the 1st technical contacting person service adviser and direct them to the respective technical personnel

• Greets customers in a professional manner and friendly ways

• Collects vehicles, customers’ service requirements and work orders accordingly the type customer as private, company or organization

• Open job order cards and deliver to the responsible job center as per the job  

• Receive call and call to customers for road call support, arrange towing & temporary transportation

• Call customers for follow ups, appointment reminders, missed appointments, and to bring customers’ vehicles into the service

• Gather maintenance information and brief to customer about repair and maintenance status, needed &  required repairs of their vehicles and accessories parts

• Handles customer requirements, questions and complaints and redirect them to the required personnel and or to management if the issue is beyond

• Give a brief about the service warranty protections benefits

• Check preventive maintenance programs

• Make service Schedules for customers cars, 

Job Requirements

• BSc Degree in Mechanical Engineering, Automotive, Auto Mechanic or related field

• A minimum of 3 years of proven experience in customer service,

• Experience in cars dealers or repair shop is highly preferable 

• Capable to adequately explain technical diagnoses and needed repairs to customer 

• Age 25 - 40 

• Strong communication and interpersonal skills.

• Good customer handling skill, customer-focused attitude and a commitment to customer satisfaction.

• High level of motivation and energy 

• Basic Computer skill

• Good hand writing calligraphy

• Attention to detail and accuracy in data entry and record-keeping.

• Ability to work well in a team and adapt to a fast-paced environment.

How To Apply

Qualified and Interested applicants can submit their Education Certificate and Work Experience via THIS LINK until October 31, 2025

Job Requirements BSc Degree in Mechanical Engineering, Automotive, Auto Mechanic or in a related field of study with relevant work experience Duties & Responsibilities: - Acts as the customer’s the 1st technical contacting person service adviser and direct them to the respective technical personnel - Open job order cards and deliver to the responsible job center as per the job   - Call customers for follow ups, appointment reminders, missed appointments, and to bring customers’ vehicles into the service How to Apply Apply using the provided link below