oversees all daily operations, staff, and business development for a bank branch to ensure high-quality customer service, compliance with regulations, and achievement of financial targets. Responsibilities include strategic planning, resource management, loan portfolio growth, and staff coaching.

Required number: 1

Place of Work: Assela Branch under Adama district

Duties and Responsibilities:

• Operations & Compliance: Directs daily banking operations, ensuring strict adherence to internal policies, procedures, and regulatory directives.

• Business Development: Promotes new and existing banking products and services, manages relationships with customers, and drives sales to achieve branch growth targets.

• Team Leadership: Leads, coaches, and motivates branch staff, manages performance, and oversees training and development.

• Financial Management: Prepares and monitors branch budgets, manages profitability (P&L), and oversees cash management and auditing.

• Customer Experience: Ensures prompt resolution of customer complaints and high-quality service to maximize satisfaction.

Job Requirements:

• Required Education: BA Degree in Management, Economics, Accounting & Finance, Marketing, Banking & Finance, Business Administration or other business-related field of study

• Experience: 6 years’ work experience in banking operations, out of which two (2) years were in a supervisory position.

How to Apply

Interested and qualified applicants who meet the above criteria can apply in person at ABAY Bank’s Head Office Human Capital Administration Department, 8th Floor – Zequala Complex, located near Bambis in front of NOC Gas Station, as well as at the designated district offices.

Only shortlisted candidates will be contacted.

Job Requirements BA Degree in Management, Economics, Accounting & Finance, Marketing, Banking & Finance, business administration, or another business-related field of study with 6 year's of relevant work experience in banking operations, out of which two (2) years were in a supervisory position How to Apply Interested and qualified applicants who meet the above criteria can apply in person at ABAY Bank’s Head Office Human Capital Administration Department, 8th Floor – Zequala Complex, located near Bambis in front of NOC Gas Station, as well as at the designated district offices. Note: Only shortlisted candidates will be contacted.