Job Requirement

Education:
Diploma or relevant qualification in a related field.

Experience:
Minimum of 2 years experience in dispatching, call center, customer support, or related fields.
Priority will be given to candidates with experience in meter taxi call centers.

Quantity Required: 1

Duty Station: In front of Dembel City Center, besides Aberus Complex.

Working Hours: 8:30 AM – 5:00 PM

Duties & Responsibilities:

• Handle incoming and outgoing customer calls professionally.

• Dispatch taxi bookings efficiently to drivers.

• Provide accurate information and support to customers.

• Monitor and track drivers using GPS systems.

• Maintain clear communication with drivers and customers.

• Record and update trip and customer data accurately.

• Resolve customer inquiries and basic complaints.

• Ensure timely response to all service requests.

• Maintain professionalism, punctuality, and reliability at all times.

• Collaborate with team members to ensure smooth operations.

How to apply

Click the apply button

Job Requirements Diploma or relevant qualification in any related field with relevant work experience. Duties & Responsibilities: - Handle incoming and outgoing customer calls professionally. - Dispatch taxi bookings efficiently to drivers. - Provide accurate information and support to customers. - Monitor and track drivers using GPS systems. - Maintain clear communication with drivers and customers. - Record and update trip and customer data accurately. - Resolve customer inquiries and basic complaints. - Ensure timely response to all service requests. How to Apply Click the apply button