Job Title: Call Center Representative

Employment Type: Full-time

Number of people required: 7

Application Deadline: May 31, 2026

Job Summary

We are looking for a motivated and customer-focused Call Center Representative to join our team. The candidate will be responsible for handling customer inquiries, responding to complaints, providing accurate information, and ensuring customer satisfaction through professional communication.

The role requires good communication skills, basic computer knowledge, patience, and the ability to work well in a fast-paced environment.

Fresh graduates are encouraged to apply. Training and support will be provided to help employees understand company services, customer handling procedures, and internal systems.

The ideal candidate should have a positive attitude, willingness to learn, and the ability to work both independently and as part of a team.

Key Responsibilities

Call Handling

• Handle inbound and outbound communications professionally.

• Respond to customer calls and messages in a timely manner.

Customer Support

• Assist customers with inquiries and support requests.

• Provide accurate information about company services and products.

Issue Resolution

• Resolve customer complaints professionally and efficiently.

• Escalate complex issues when necessary.

Product Knowledge

• Learn and understand company products and services.

• Maintain updated knowledge of company procedures and policies.

English Language Capability

• Communicate clearly and professionally in English, both verbally and in writing.

Job Requirements

Requirements

• Strong verbal and written communication skills

• Good English language proficiency

• Basic computer knowledge and typing skills

• Strong customer service and problem-solving abilities

• Ability to work in a fast-paced environment

• Patience, professionalism, and a positive attitude

• Willingness to learn and adapt quickly

• Ability to work independently and within a team

• Good time management and organizational skills

• Fresh graduates are encouraged to apply

How To Apply

Interested applicants can apply by using the link Application Link 

Fresh graduates are encouraged to apply

Job Requirements The position requires strong customer service and problem-solving abilities, with the capability to respond effectively to client needs and operational challenges. Candidates should be able to work efficiently in a fast-paced environment while maintaining patience, professionalism, and a positive attitude in all interactions. How to Apply Apply using the provided link below.