Job Requirements

• Education: Diploma or Bachelor's Degree in any field of study

• Experience: 0 year

• Quantity Required: 3

• Gender: Female only

• Job Type: Full-Time

• Employment Type: Permanent

• Location: Bole Flamingo

• Salary (Gross): ETB 8,500, with performance-based salary increases.

Duties and Responsibilities

• Receive and handle inbound customer calls professionally.

• Provide accurate information and customer support.

• Research and verify business/service information online.

• Update and maintain the company's knowledge base system.

• Record customer interactions and escalate issues when necessary.

• Follow company procedures and quality standards.

• Meet performance targets and work effectively with the team.

• Participate in TikTok content creation with the team.

• Maintain confidentiality and perform other duties assigned by the supervisor.

Skills & Competencies

• Able to speak Amharic and Afan Oromo (or at least one of these languages)

• Basic computer skills

• Fast typing skill

How To Apply

Click the apply button below

Note: Applicants must submit their CV and indicate their permanent address when applyingThis position operates on a shift-based schedule, with working hours from morning 2:30 LT to night 3:00 LT. Only applicants who reside in or around Bole Flamingo are eligible to apply. Applicants living outside Bole Flamingo are kindly requested not to apply

Job Requirements Diploma or Bachelor's Degree in any field of study with relevant work experience Duties and Responsibilities - Receive and handle inbound customer calls professionally. - Provide accurate information and customer support. - Research and verify business/service information online. - Update and maintain the company's knowledge base system. - Record customer interactions and escalate issues when necessary. - Follow company procedures and quality standards. - Meet performance targets and work effectively with the team. - Participate in TikTok content creation with the team. How to Apply Click the apply button below Note: Applicants must submit their CV and indicate their permanent address when applying. This position operates on a shift-based schedule, with working hours from morning 2:30 LT to night 3:00 LT. Only female applicants who reside in or around Bole Flamingo are eligible to apply. Applicants living outside Bole Flamingo are kindly requested not to apply.