Job Requirements

• Education: Diploma or Bachelor's Degree in any field of study

• Experience: 0 year

• Quantity Required: 3

• Gender: Female only

• Job Type: Full-Time

• Employment Type: Permanent

• Location: Bole Flamingo

• Salary (Gross): Based on the company's scale, with performance-based salary increases.

Duties and Responsibilities

• Receive and handle inbound customer calls professionally.

• Provide accurate information and customer support.

• Research and verify business/service information online.

• Update and maintain the company's knowledge base system.

• Record customer interactions and escalate issues when necessary.

• Follow company procedures and quality standards.

• Meet performance targets and work effectively with the team.

• Participate in TikTok content creation with the team.

• Maintain confidentiality and perform other duties assigned by the supervisor.

Skills & Competencies

• Able to speak Amharic English and Afan Oromo (or at least Amharic And Afan Oromo languages)

• Basic computer skills

• Fast typing skill

How To Apply

Click the apply button below

Note: Proficiency in Afan Orormo and Amharic is mandatory and only female applicants living around Bole Flamingo are eligible to apply. Applicants must be available to start as soon as possible and working hours are from morning 2:30 LT to night 3:00 LT on a shift-based schedule.

Job Requirements Diploma or Bachelor's Degree in any field of study with relevant work experience Duties and Responsibilities - Receive and handle inbound customer calls professionally. - Provide accurate information and customer support. - Research and verify business/service information online. - Update and maintain the company's knowledge base system. - Record customer interactions and escalate issues when necessary. - Follow company procedures and quality standards. - Meet performance targets and work effectively with the team. How to Apply Click the apply button below Note: Proficiency in Afan Orormo and Amharic is mandatory and only female applicants living around Bole Flamingo are eligible to apply. Applicants must be available to start as soon as possible and working hours are from morning 2:30 LT to night 3:00 LT on a shift-based schedule.