Job Summary

The Credit Control Officer is responsible for managing customer accounts, monitoring outstanding receivables, following up on overdue payments, and ensuring debtor balances are collected within agreed timelines. The role supports effective cash flow management through accurate reporting, credit limit monitoring, KPI tracking, and maintaining strong customer relationships while ensuring compliance with company policies and procedures. The successful candidate should demonstrate professionalism when dealing with debtors, possess strong organizational and time management skills, be able to work independently, and consistently meet deadlines while maintaining a high level of accuracy and customer service.

Job Requirements

• Education: Bachelor's Degree or Master's Degree in Accounting and Finance or with related field of study

• Experience: 5 - 8 years of relevant experience and a proven track record in credit control

• Quantity Required: 1

Duties and Responsibilities

• Monitor and follow up on outstanding and overdue customer accounts to ensure timely collection of receivables.

• Prepare and maintain reports on aged debt, outstanding balances, and collection performance.

• Manage debtor days within established targets and support effective cash flow management.

• Track and achieve assigned credit control KPIs and performance targets.

• Review, recommend, and monitor customer credit limits in accordance with company policies.

• Respond promptly and professionally to credit control inquiries from customers and internal stakeholders.

• Collect, analyze, and maintain data required for credit control reporting and performance monitoring.

• Ensure confidentiality of financial and customer information and exercise discretion when handling sensitive matters.

• Follow established procedures accurately to minimize errors and maintain data integrity.

• Provide a high standard of customer service while maintaining effective credit control practices.

• Build and maintain positive working relationships with customers, colleagues, and other departments.

• Support a collaborative, professional, and performance-oriented workplace culture.

• Comply with all company policies, procedures, and Standard Operating Procedures (SOPs).

• Perform any other duties and responsibilities assigned by the immediate supervisor or management.

Skills & Competencies

• Strong proficiency in Excel

• Excellent numerical and analytical skills,

• High attention to detail

• Strong written and verbal communication abilities are essential.

How to Apply

Submit your application and CV along with supporting documents via email: info@consultintrinsic.com clearly indicating the position title in the subject line of your email

Only shortlisted candidates will be contacted.

Job Requirements Bachelor's Degree or Master's Degree in Accounting and Finance or with related field of study with relevant work experience Duties and Responsibilities - Monitor and follow up on outstanding and overdue customer accounts to ensure timely collection of receivables. - Prepare and maintain reports on aged debt, outstanding balances, and collection performance. - Manage debtor days within established targets and support effective cash flow management. - Track and achieve assigned credit control KPIs and performance targets. - Review, recommend, and monitor customer credit limits in accordance with company policies. How to Apply Submit your application and CV along with supporting documents via email: info@consultintrinsic.com clearly indicating the position title in the subject line of your email