Customer Relations & Front Office Officer

Position:

Organization: Minaye PLC

Not Specified

Job Summary

This hybrid role serves as the first point of contact for guests and also manages customer relationship management systems and lessee relations. The position ensures excellent front-desk experience while maintaining positive long-term relationships with clients and lessees.

Job Requirements

Education: Bachelor's Degree in any field of study

Experience: Minimum of 2 years experience

Quantity Required: 3

Duties & Responsibilities

  • Greet guests warmly and direct them appropriately.

  • Manage incoming calls, transfer calls, and take messages.

  • Maintain clean and organized reception area.

  • Prepare and serve coffee, tea, and refreshments.

  • Monitor office supplies and place orders.

  • Act as primary point of contact for lessees (inquiries, complaints, requests).

  • Coordinate with maintenance, security, and cleaning services.

  • Gather and analyze lessee feedback for service improvement.

  • Prepare regular reports on lessee interactions and resolutions.

  • Receive interested clients, show them around the building, and promote vacant spaces.

  • Manage CRM systems and ensure data integrity.

  • Provide administrative support to across the departments.

  • Liaise between staff, guests, external partners, and lessees.

How to Apply

Submit your application and CV along with supporting documents via email: hcminayee@gmail.com

Job Requirements Bachelor's Degree in any field of study with relevant work experience Duties & Responsibilities - Greet guests warmly and direct them appropriately. - Manage incoming calls, transfer calls, and take messages. - Maintain clean and organized reception area. - Prepare and serve coffee, tea, and refreshments. - Monitor office supplies and place orders. - Act as primary point of contact for lessees (inquiries, complaints, requests). - Coordinate with maintenance, security, and cleaning services. How to Apply Submit your application and CV along with supporting documents via email: hcminayee@gmail.com

Deadline: May 22, 2026, 12:00 AM

Location:

Amount: 3