Job Summary

• Develop and implement customer relationship management strategies to enhance client satisfaction.
• Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
• Monitor customer feedback and provide recommendations for service improvement.
• Coordinate with internal departments to ensure timely delivery of services and solutions.
• Prepare reports on customer engagement, satisfaction levels, and relationship outcomes.
• Support business development initiatives by fostering trust and loyalty among clients.

Job Requirement

• Education Level: Master’s Degree (preferred) or Bachelor’s degree in Business  Administration, Marketing Management, or related field
• Relevant Experience:
  • Minimum of 8 years’ relevant experience in customer relationship management, client services, or business development.
  • Proven track record of managing client portfolios and delivering service excellence.
  • Experience in industrial or corporate settings is an advantage.

Required Skill

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict resolution abilities.
• Ability to manage multiple client relationships effectively.
• Integrity, adaptability, and customer-focused mindset.

Working place: Gelan/ Adama

How to Apply

Qualified applicants who fulfill the above requirements can apply using this link:  https://forms.gle/6gsckf7QizhYTUXZ8

Application deadline: 10 working days from the date of this announcement.

For further information please call: 0970-71-88-69/096 088 8843

Note: Our Company will cover transport expense for candidates who will be invited for written assessment and interview

ኤ ኤም ጂ ሁለንተናዊ ስኬት !

Job Requirements The position seeks a seasoned professional with at least eight years in customer relationship management, client services, or business development. Candidates should hold a master’s degree (preferred) or bachelor’s degree in Business Administration, Marketing Management, or related fields. The role involves developing and executing strategies to improve client satisfaction, serving as the primary contact for clients, addressing inquiries, resolving issues promptly, and providing recommendations based on customer feedback. How to Apply Apply using the provided link below.