Duties & Responsibilities:

• Manage day-to-day interactions with a portfolio of clients, ensuring high service standards.

• Understand customer needs and offer appropriate solutions, products, or services.

• Assist in account opening, onboarding, and documentation in compliance with policies.

• Proactively follow up on customer inquiries, requests, or complaints until resolution.

• Promote customer engagement by providing timely, clear, and helpful information.

• Support business development efforts by identifying upselling and cross-selling opportunities.

Job Requirement

• Qualification: BA degree in Economics, Management,  Accounting or other related field

• Experience: A minimum of 2 years of banking experience out of which 1 year at customer relationship officer, financing officer or equivalent role.

Re. No:1

Duty station: Head Office

How to Apply

Important Notice:

• All required documents especially application, CV, experience and educational credential must be attached under the file upload section of the application form in the pdf format.

• Applicant are advised to submit their application before the deadline, late submission will not be considered.

• All information provided by the applicants will be treated only for recruitment purpose.

• Only shortlisted applicants who fulfil the minimum requirements will be communicated for interview or practical assessment.

• The bank has full right to amend or take any other alternative decision with regards to this vacancy announcement.

• Interested applicant who fulfils the set of vacancy requirements can apply via → THIS LINK

Post-date-: 01/10/2025

End date -: 05/10/2025

Job Requirements BA Degree in Economics Management, Accounting or in a related field of study with relevant work experience Duties & Responsibilities: - Manage day-to-day interactions with a portfolio of clients, ensuring high service standards. - Manage day-to-day interactions with a portfolio of clients, ensuring high service standards. - Assist in account opening, onboarding, and documentation in compliance with policies. How to Apply Apply using the provided link below