Customer Service Department Manager

Position:

Organization: Black Frog Trading PLC

Not Specified

Job Summary

You will lead the end-to-end buyer lifecycle—from contract signing to unit handover—with a heavy focus on rigorous financial follow-through and collection targets.

Job Requirements

  • Education: Bachelor's Degree in Statistics, Finance, Management, or a related field of study with relevant work experience.

  • Experience: +3 years of work experience in Customer Service

Duties and Responsibilities

  • Collections & Strategy: Devise and execute strategies to hit collection goals and manage payment follow-ups.

  • Lifecycle Management: Oversee buyer communications, contractual engagements, and physical unit handovers.

  • Stakeholder Liaison: Serve as the primary link between buyers and the developer’s Finance/Legal departments.

  • Leadership: Manage and mentor a team of Contract Administrators and Customer Service Officers.

  • Collaboration: Work cross-functionally with Sales, Marketing, Finance, and IT.

Skills & Competencies

  • Fast Learner

  • Results-Oriented

  • Adaptability.

How To Apply

Apply immediately at: https://noahrealestateplc.com/apply

Job Requirements Bachelor's Degree in Statistics, Finance, Management, or in a related field of study with relevant work experience n Customer Service. How to Apply Click the apply button below

Deadline: Apr 15, 2026, 12:00 AM

Location: , Addis Ababa

Amount: 1