Ext/Vaca/010/2026

The Customer Service Officer I

• is responsible to make/Check front office customer service support at the branch.

• will handle/Check account maintenance, payment and collection transactions and respond to customer enquiries, handle cash and non-cash transactions and all customer requests at the branch.

Job Requirements

Education

• Bachelor Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration or related fields of studies.

Experience Requirement 

• Minimum of 1 (One) Years relevant experience in a Bank

Competencies Required

• Understands the basic mechanisms of general financial products and services.

• Good knowledge of Bank’s accounting and procedures.

• Ability to respond to basic client inquiries and instructions and the capability of advising and resolving most issues and requests.

• Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

How To Apply

Interested and qualified applicants shall apply via the following link only

THIS LINK

Only shortlisted candidates will be communicated.

If you need more information, please call us on

+251-11-5-260-795

Job Requirements Bachelor's Degree in Banking and Insurance, Accounting, Management, Economics or in a related field of study with relevant work experience How to Apply Apply using the provided link below. For further information contact Tel: +251115260795