No: 2

Salary: As the company salary scale

Duties and Responsibilities

• Respond professionally to customer complaints, offering solutions such as replacements or discounts.

• Process orders, returns, and payments efficiently, whether in person, online, or via phone.

• Document customer interactions using CRM software to maintain accurate records and track complaints.

• Handle customer feedback and reviews, relaying important information to relevant departments for improvement.

• Support sales and marketing efforts by promoting products, explaining promotions, and gathering customer preferences.

• Collaborate with other departments (product development, marketing, finance, logistics) to ensure customer needs are met promptly.

• Stay current on industry trends and customer service best practices through training and research.

Job Requirement

Education: Bachelor's Degree or TVET Level IV in Accounting and Finance , or in a related field of study with relevant work experience

Experience: 1 years

How to Apply: Apply using THIS LINK

Job Requirements Bachelor's Degree or TVET Level IV in Accounting and Finance , or in a related field of study with relevant work experience Duties and Responsibilities - Respond professionally to customer complaints, offering solutions such as replacements or discounts. - Process orders, returns, and payments efficiently, whether in person, online, or via phone. - Document customer interactions using CRM software to maintain accurate records and track complaints. - Handle customer feedback and reviews, relaying important information to relevant departments for improvement. - Support sales and marketing efforts by promoting products, explaining promotions, and gathering customer preferences. How to Apply Apply using the provided link below