Job Description

Ext/Vaca/041/2026

The Customer Service Officer I

• Is responsible for making/checking front office customer service support at the branch.

• will handle/Check account maintenance, payment, and collection transactions, and respond to customer enquiries,

• handle cash and non-cash transactions, and all customer requests at the branch.

About You

Education

• Bachelor’s Degree in Banking and Insurance, Accounting, Management, Economics, Business Administration, or related fields of study.

Experience Requirement

• 1 (One) relevant experience in a Bank.

Competencies Required

• Understands the basic mechanisms of general financial products and services.

• Good knowledge of the Bank’s accounting and procedures.

• Ability to respond to basic client enquiries and instructions, and the capability of advising and resolving most issues and requests.

• Excellent command of Microsoft Excel. Excellent command of Microsoft Office and good command of the core banking system

Requirement Skill

Accounting,

How To Apply

Interested and qualified applicants shall apply via the following link only:

https://forms.gle/k7fgBaKwaZhC8Vhs7

Only Shortlisted Candidates will be communicated.

If you need more information, please call us on

+251-11-5-260-795

Job Requirements Candidates must hold a bachelor’s degree in banking and insurance, accounting, management, economics, business administration or a related field of study. They should have at least one year of relevant experience in a banking environment. Candidates are expected to demonstrate a basic understanding of financial products and services and their underlying mechanisms. How to Apply Apply using the provided link below. For further information contact Tel: +251115260795