Job Summary 

Interact with customers in a professional, friendly, and empathetic manner. Respond to customer inquiries, concerns, and complaints promptly and effectively. Provide accurate information about products, services, policies, and procedures. Assist customers in selecting the right products or services based on their needs. Identify and assess customer issues or problems and provide appropriate solutions. Escalate complex or unresolved issues to the relevant department or supervisor. Follow up with customers to ensure that their concerns have been resolved satisfactorily. Maintain thorough and accurate records of customer interactions and transactions.

Job Requirements

Qualification

• Bachelor’s degree in Accounting, Management, Economics, or related fields.

Experience

• Two (2) years of  Banking Operations experience. Knowledge of IFB will be advantageous

How To Apply

Interested and qualified applicants should apply within ten (10) days from the date of this vacancy announcement through https://forms.gle/FggvWKFk8j3VNpUc6

Job Requirements This role requires a Bachelor's degree in Accounting, Management, Economics, or a related field. The successful candidate should have a minimum of two years of experience in banking operations and demonstrate proven ability to support banking processes, manage financial transactions, maintain accurate records, ensure compliance with operational procedures, and provide quality customer service. Knowledge and experience in Interest-Free Banking (IFB) operations is an added advantage. How to Apply Apply using the provided link below.