Customer Service Officer II

Position:

Organization: Hijra Bank

Not Specified

Under close supervision, assists customers in filing out various forms; provides front line operations including account opening, local transfer, international money transfer, cash operations and other frontline banking operations; issues passbooks and cheque books to customers; keeps custody of customers’ specimen signature cards; initials deposit and withdrawal vouchers to verify accuracy of signatures.  Identify payees of negotiable instruments; approves transactions when assigned as checker; answer customers enquiries; maintains fast, reliable and customer approached banking service; serves the bank customers as maker and checker.

Duties and Responsibilities

  • Respond to customer inquiries and provide timely, accurate advice.

  • Handle front office support including account maintenance, payment, and collection transactions.

  • Process cash and non-cash transactions securely.

  • Resolve customer issues or escalate appropriately.

  • Use core banking or relevant customer service systems efficiently.

Job Requirements

  • Bachelor’s degree in Accounting, Management, Economics, or related fields.

Experience

  • Two (2) years of  Banking Operations experience. Knowledge of IFB will be advantageous

Duty station

  • Harbu

How To Apply

Interested and qualified applicants should submit their application letter, updated resume/CV, and Educational Certificates with THIS LINK

Job Requirements Bachelor’s Degree in Accounting, Management, Economics or in a related field of study with relevant work experience Duties and Responsibilities: - Respond to customer inquiries and provide timely, accurate advice. - Handle front office support including account maintenance, payment, and collection transactions. - Process cash and non-cash transactions securely. How to Apply Apply using the provided link below

Deadline: Sep 29, 2025, 12:00 AM

Location: , Harbu

Amount: 1

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