Duties & Responsibilities:

• Handle complex customer inquiries and complaints

• Provide high-level support across multiple service channels

• Monitor and ensure quality of customer service delivery

• Assist in training and mentoring junior staff

• Place of Work: Addis Ababa

Job Requirement

• Educational Level and work Experience: Minimum of BA Degree in Economics/Accounting/Management/Business Administration/Finance and Accounting or business related field of study with 3 years' related work experience in banking operations.

How to Apply:

• Interested and qualified applicants fulfilling the above criteria can apply in person at lead Office Abderuf Plaza located around Bole Ruanda-Japan Embassy.
• Application Deadline: October 04, 2025.
• For further information contact Tel: +251116686907
Goh Betoch Bank S.C
Human Capital Management Department, Addis Ababa

Job Requirements BA Degree in Economics, Accounting, Management, Business Administration, Finance and Accounting or in a related field of study with relevant work experience Duties & Responsibilities: - Handle complex customer inquiries and complaints - Provide high-level support across multiple service channels - Monitor and ensure quality of customer service delivery How to Apply Submit your non-returnable application and CV along with supporting documents in person to Head Office Abderuf Plaza located around Bole Ruanda –Japan Embassy. For further information contact Tel: +251116686907