Job Title: Dispatch Officer

Company Name: Eshi Express

Application Deadline: September 5, 2022

Description 

• In charge of allocating messengers to customer orders and recording resources and movements on the transport planning system/Dashboard.

• Monitor the route and status of deliveries to coordinate and prioritize their schedule if there is a change

• Handles the planning routes and load scheduling for multi-drop deliveries.

• Responsible for ensuring all partners in the supply chain are working effectively and efficiently to ensure smooth operations.

• Assists in helping clients receive order updates, track their parcels, and provide helpful information as required along with customer service.

• Provide analysis on order amount, delays and solutions taken

• Enter data in the computer system and maintain logs and records of calls, activities, and other information

• Reading incoming messages on the computer-aided dispatch dashboard or cellphone.

• Any other activities related to the post or assigned by the supervisor

Job Requirements

Diploma in Dispatching, Logistics or in a related field

Minimum years of experience 

At least 1 year of experience as a Dispatcher or in a similar role

Skills the Personnel must demonstrate:

1. Location know-how

2. Time management skills

3. Team building

4. Communications skills

5. Computer skills including the ability to operate computerized spreadsheets and word processing programs at a highly proficient level

6. Analytical thinking

7. Customer Service Skills

How to Apply

Interested applicants can send all of their relevant documents via email: hr@eshiexpress.com