Vacancy Details: 

Vacancy No: SB/HCM/0206/26

 

Job Summary: Making sure the business, financial and operational activities of the Branches are in line with the Bank’s policies, procedures, applicable laws and regulations.

Key Duties & Responsibilities:

• Enabling branches to achieve performance against the agreed target

• Oversees the overall customers’ transactions, Credit and Service activities of branches under his/her domain

• Oversees and participates in the development, expansion and management of customer- business relationships, through concerted effort in meeting customer needs.

• Manage, coach, and support branches and district office staff in developing, managing, and growing profitable customer relationships.

• Ensure effective and proper utilization of resources

• Represent the Bank in social and official affairs.

• Provide support to the process owners in their designing, coaching and advocacy roles.

• Attends to and solve complaints and queries of individuals, government organizations, public enterprises, cooperatives and other institutions on affairs related to operational activities along with head office Government affairs manager.

• Measure the operational performance of Branch Managers and area office staff under his/her domain periodically

• Facilitate and provide logistics to customer relationship management and credit risk management teams in the area.

• Circularize NBE instructions, such as blocking and release of government and public institutions’ accounts to branches

• Motivates and coaches branch managers 

• Coordinate inter-branch operational relations

• Handle correspondences

• Follow-up rectification of discrepancies and comments reported by internal Auditors/Branch Controller

• Follow up on the progress, construction and renovation of newly opened branches and the physical condition of the existing ones 

• Follow-up and arrange the supply of office equipment, furniture & fittings and human resources approved to new and existing branches.

• Complete other related duties as assigned

Job Requirements

• Master’s Degree/BA Degree in Economics, Management, Accounting or other Business-related fields.

•  With 6/8 years of banking/MF experience respectively, of which 2 years as  a Senior officer/Team leader in the Banking industry area

How To Apply

Applicants who meet the above requirements are required to submit their application letter and a short CV in PDF format not exceeding 3 pages, via the website www.ethiojobs.net. Please note that hard copies or physical applications will not be accepted. Shabelle Bank reserves the right to cancel the advertised position at its discretion. Additionally, the Bank does not charge any fees at any stage of the recruitment process.

Job Requirements This role requires a Master’s or Bachelor’s degree in Economics, Management, Accounting, or other business-related fields, along with relevant professional experience. Candidates with a Master’s degree should have a minimum of 6 years of experience, while Bachelor’s degree holders should have at least 8 years of experience in banking or microfinance sectors. The successful candidate should have at least 2 years of experience in a Senior Officer or Team Leader position within the banking industry. How to Apply Apply using the provided link below.