ERP, CRM & HRIS Systems Manager

Position:

Organization: Ovid Trade House

Not Specified

The Manager – ERP, CRM & HRIS Systems is a Group-level leadership role within OVID Holding’s Digital Transformation Office (DTO). This role is responsible for the implementation, integration, and optimization of Odoo ERP, CRM, and HRIS systems across all subsidiaries of OVID Holding.

The position ensures that business processes across Finance, HR, Sales, Operations, and Logistics are supported by standardized, automated, and data-driven digital systems. The Manager will oversee end-to-end integration projects, data migration, process harmonization, and user adoption, while driving the Group’s digital transformation and operational efficiency agenda.

Core Purpose of the Role

To lead and manage Odoo ERP, CRM, and HRIS system integration across OVID Holding subsidiaries, ensuring that the Group achieves process automation, data accuracy, system standardization, and digital-driven decision-making in alignment with Vision 2030.

Key Responsibilities

Group-Wide ERP, CRM & HRIS Implementation

  • Lead the rollout of Odoo ERP, CRM, and HRIS systems across all OVID subsidiaries.

  • Ensure system configurations meet both group-wide and subsidiary-specific business requirements.

  • Oversee data migration from legacy systems to Odoo platforms, ensuring accuracy, security, and completeness.

  • Standardize ERP, CRM, and HRIS workflows across Finance, HR, Sales, and Operations.

Process Automation & System Optimization

  • Identify manual and redundant workflows across subsidiaries and automate them through system solutions.

  • Implement workflow management, dashboards, and digital reporting tools to enhance efficiency.

  • Continuously monitor and optimize system performance for scalability and sustainability.

Governance, Compliance & Data Integrity

  • Establish and enforce system governance frameworks, policies, and SOPs for ERP, CRM, and HRIS usage.

  • Ensure data integrity, security, and compliance with internal and external regulations.

  • Lead audits, risk assessments, and quality assurance for all system modules.

Cross-Functional & Subsidiary Collaboration

  • Work closely with Finance, HR, Sales, Operations, and Logistics departments across subsidiaries.

  • Collaborate with subsidiary leadership teams to align system adoption with business objectives.

  • Act as the bridge between business users, IT teams, and external vendors.

Training, Change Management & Support

  • Lead user training and capacity-building programs to ensure adoption and effectiveness.

  • Manage change by promoting a culture of digital-first mindset across the Group.

  • Provide technical support and issue resolution for ERP, CRM, and HRIS users.

Innovation & Digital Transformation Leadership

  • Stay up to date with Odoo ERP upgrades, CRM best practices, and HRIS innovations.

  • Benchmark with industry leaders to identify best practices for digital transformation.

  • Contribute to the Digital Transformation Office’s strategic roadmap by identifying new opportunities for automation and system enhancements.

Reporting & Accountability

  • Deliver regular system performance, adoption, and integration reports to the CDTO and Executive Leadership.

  • Track and communicate progress against KPIs and transformation goals.

  • Provide insights on how systems are supporting business growth, profitability, and compliance.

Other Duties

Perform any other related tasks as assigned by the CDTO, COO, or CEO.

  • % completion of ERP/CRM/HRIS integration across subsidiaries.

  • Accuracy and timeliness of data migration.

  • % of processes automated and efficiency gains achieved.

  • System uptime, reliability, and adoption rate across users.

  • Quality of dashboards and reporting tools delivered.

  • User satisfaction across Finance, HR, Sales, and Operations.

Job Requirements

Education

  • Bachelor’s degree in Information Systems, Computer Science, Business Information Technology, or related field (required).

  • Master’s degree in Information Systems, ERP/CRM/HRIS Management, or Business Administration (preferred).

Experience

  • Minimum of 10 years of experience in ERP/CRM/HRIS system implementation and management, with at least 5 years in Odoo system projects.

  • Proven success in group-wide or multi-entity ERP/CRM integrations.

  • Demonstrated expertise in Finance, HR, and Sales modules of ERP.

  • Strong record of leading process automation and data migration projects.

Skills & Competencies

  • Advanced knowledge of Odoo ERP, CRM, and HRIS functionalities.

  • Strong understanding of business processes in Finance, HR, Sales, and Operations.

  • Excellent project management and stakeholder engagement skills.

  • Ability to drive change management and user adoption across subsidiaries.

  • Strong analytical and problem-solving abilities with data governance expertise.

How To Apply

We invite enthusiastic and qualified individuals to apply for our open positions. To be considered, please submit your Application Letter & CV as a single PDF file to hr@ovid-holding.com. Ensure you mention the position you are applying for in the subject line of your email.

We value every application and appreciate your interest in joining our team. Due to the high volume of applications we receive, only candidates who meet our criteria will be contacted for further steps.

We look forward to reviewing your application and thank you for considering a career with OVID Holding!

Job Requirements Bachelor’s Degree in Information Systems, Computer Science, Business Information Technology or in a related field of study with relevant work experience, out of which 5 years in Odoo system projects. How to Apply Submit your application, updated CV and supporting credentials via email: hr@ovid-holding.com

Deadline: Sep 26, 2025, 12:00 AM

Location: , Addis Ababa

Amount: 1

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