The receptionist and travel coordinator responsible for handling a variety of administrative support tasks, including answering phones, receiving visitors, preparing meeting and training rooms, sorting and distributing mail, and making travel plans.

Job Requirement

Education:   Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field of study.

Experience: 3-5 years

Quantity Required: 1

Duties and Responsibilities:

Travel Desk Responsibility

• Travel Ticket:- Research and compare available travel to identify the best available option for each travel need , Booking depending on Proposed date, Process the ticket, Prepare the all necessary documents, get approval and sending payment confirmation letter to the travel agent & Follow-up the payment

• Travel Visa Requesting & Follow up Process: - Contact and get details information from the request Embassy, prepare documents, process and follow-up

• Hotel Reservation for Guest: - Choosing the hotel, collect preform invoice, send for approval, Booking, preparing confirmation letter and settle the payment

• Yearly Hotel agreement renews: - Select hotels (location, quality and price), Collect preform form hotels, if needed attending meetings, submit the proposal and getting approval from the immediate supervisor/ managers and sign off the contract.

Receptionist Responsibility

·      Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately

·      Answering screening and forwarding incoming phone calls

·      Provide basic and accurate information in person or via phone /email

·      Ensure reception area is tidy and presentable, with all necessary stationery and material

·      Maintain office security by following safety procedures and controlling access via reception desk

·      Schedule appointment for guests ensuring that they are booked for correct service at the most convenient times

·      Check guests in and out of their appointment, keep tracking of their service history and preferences

·      Perform other clerical receptionist duties such as filling, photocopying and faxing 

·      Provide excellent customer services to guests

·      Handle guest questions and concerns promptly, professionally and courteously 

·      Handle customers complaints or concerns in professional and tactful manner, escalating them to the manager

·      Collect monthly report from each location/ department & report to the concerned party.

·      Perform other duties as and when assigned  

Skills & Competencies

·      Excellent communication and customer service skills.

·      Strong organizational skills and attention to detail.

·      Proficiency in travel booking systems and Microsoft office application

How to apply

Submit your CV along with supporting documents via email: admin@bekdesgroup.com

Note: Use "receptionist and Travel coordination” as the subject line of your email!

Job Requirements  Bachelor's degree in Hospitality Management, Tourism, Business Administration, or related field of study with relevant work experience. Duties and Responsibilities: - Travel Ticket:- Research and compare available travel to identify the best available option for each travel need , Booking depending on Proposed date, Process the ticket, Prepare the all necessary documents, get approval and sending payment confirmation letter to the travel agent & Follow-up the payment - Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately - Perform other clerical receptionist duties such as filling, photocopying and faxing  How to Apply Submit your CV along with supporting documents via email: admin@bekdesgroup.com Note: Use "receptionist and Travel coordination” as the subject line of your email!