Duty Summary: 

Front Desk Officer is the first point of contact for visitors and plays a vital role in creating a positive impression of the company. S/he is responsible for a variety of administrative and customer service tasks to ensure the smooth operation of the front office.

Duties and Responsibilities

• Greet and welcome visitors; maintain a positive, professional office atmosphere.

• Handle customer inquiries, queries, and complaints; ensure timely escalation.

• Manage front-desk operations, including incoming calls, message taking, and call redirection.

• Schedule meetings, interviews, and appointments.

• Check, sort, and action emails regularly.

• Maintain filing systems and ensure documents/records are properly organized and up to date.

• Receive letters and packages, and route them to the correct destination.

• Prepare outgoing mail and ensure proper handling of envelopes/packages.

• Operate office equipment (photocopier, printer, etc.).

Job Requirements

• Bachelor’s degree from a recognized university or college

• 2 years of relevant work experience (real estate industry is preferred)

• Strong customer care skills and a professional service mindset

• Discretion and trustworthiness, with the ability to handle confidential information responsibly

• Proficiency in Microsoft Office programs

• Excellent organizational skills and the ability to multitask efficiently

• Flexibility and adaptability in a fast-paced office environment

• Excellent oral and written communication skills

• Fluency in English

• Strong problem-solving skills and sound judgment

• Excellent communication and interpersonal abilities

• Proactive attitude with the ability to anticipate needs and act accordingly

How To Apply

Interested and qualified applicants can apply online through Ethiojobs.net, or sending your resume firdawak.debebe@akoyarealproperty.com

Use the subject line "Front Desk Officer" when applying through an email. or 

sending your resume via Telegram; @HR Akoya. 

Job Requirements The role requires a Bachelor’s degree from a recognized university or college. Candidates must possess a minimum of two years of relevant work experience, with experience in the real estate industry preferred. Strong communication, organizational, and customer service skills, along with the ability to work effectively in a fast-paced environment, are essential. How to Apply Submit your non-returnable application and CV along with supporting documents via Telegram; @HR Akoya. or Via email firdawak.debebe@akoyarealproperty.com or through Ethiojobs.net.