Job Summary:

We are seeking a professional, friendly, and organized Front Desk Receptionist to be the first point of contact for our company. You will greet visitors and manage incoming calls to ensure smooth daily operations.

Key Responsibilities:

• Greet and welcome guests/clients as soon as they arrive at the office

• Answer, screen, and forward incoming phone calls

• Ensure the reception area is tidy and presentable

• Receive, sort, and distribute daily mail/deliveries

• Schedule appointments and manage meeting room bookings

• Handle basic inquiries and provide accurate information in-person and via phone/email

• Offer tea, coffee, water, or refreshments to guests and clients as needed

• Perform other clerical duties such as filing, photocopying, and data entry

• Perform other duties as assigned by management

Job Type: Full-time

Location: Addis Ababa, Ethiopia

Department: Administration & Customer Service Department

Job Requirements

Requirements & Qualifications:

• Bachelor’s degree in Customer Service, Business Administration, Marketing, Communications, or a related field of study, with a minimum of 1–2 years of relevant experience in reception, customer service, or administrative roles. Additional certification in Office Management is preferred.

• Proven work experience as a Receptionist, Front Office Representative, or similar role

• Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

• Hands-on experience with office equipment

• Professional attitude and appearance

• Solid written and verbal communication skills

• Ability to be resourceful and proactive when issues arise

• Excellent organizational and multitasking skills

• Customer service orientation

• Strong problem-solving skills and attention to detail

• Fluency in English and Amharic, both written and spoken

Preferred Skills:

• Prior experience in a hospitality or customer-facing role

• Good interpersonal and people-management skills

• Ability to remain calm and courteous under pressure

How To Apply

Interested and qualified candidates are invited to submit their updated CV and application letter to hr@waliatechnologies.net with the subject line: “Application for Front Desk Receptionist”

Please ensure that your application is submitted on or before October 4, 2026.

Job Requirements Candidates must hold a bachelor’s degree in Customer Service, Business Administration, Marketing, Communications or a related field and possess 1–2 years of relevant experience in reception, customer service, or administrative roles. The role requires proficiency in Microsoft Office Suite, office equipment handling, and fluency in both English and Amharic. Applicants should demonstrate strong organizational, multitasking, communication, and problem‑solving skills with a professional attitude. How to Apply Submit an updated CV and application letter via email to hr@waliatechnologies.net with the subject line "Application for Front Desk Receptionist" before October 4, 2026.