Job Purpose

The Front Office / Administrative Assistant is responsible for providing administrative and clerical support to ensure efficient office operations. The role includes managing front office activities, receiving guests, handling correspondence, organizing files, scheduling appointments, and supporting departmental activities.

The position also ensures high levels of customer service by identifying different types of guests and responding to their needs proactively. The Front Office / Administrative Assistant supports internal coordination, maintains office records and databases, assists with event organization, and contributes to the smooth day-to-day functioning of the office.

Key Responsibilities

Front Office and Administrative Assistant

• Receive and welcome visitors and guests professionally.

• Identify different types of guests and their needs, providing anticipatory service and exceeding expectations.

• Answer incoming calls and direct inquiries to the appropriate staff members.

• Provide information regarding company services and operations when required.

• Create, maintain, and update databases including event registrations and group records.

• Maintain organized filing systems for documents and records in accordance with established procedures.

• Prepare, type, edit, and proofread various documents, reports, and correspondence.

• Process incoming and outgoing mail and communications.

• Provide required administrative forms and documentation for staff.

• Ensure office spaces are properly organized and maintained to support efficiency and comfort.

• Order, receive, and organize office materials and supplies.

• Assist staff members in administrative tasks as required.

• Research and compile data such as news stories, contact information, and related records.

• Create and edit publications, agendas, event invitations, and internal communications.

• Compile and format briefing materials and other documentation as required.

• Assist in planning and coordinating meetings, events, and recreational programs.

• Organize travel arrangements including accommodation and reservations when required.

• Prepare shipments and mailings as needed.

• Prepare regular reports including daily, weekly, and monthly updates as required.

• Provide general administrative support across departments when required.

• Perform other duties and responsibilities assigned by the immediate supervisor and management.

• Handle and maintain company official documents, ensuring proper recording, filing, and safe custody in accordance with the company’s document management procedures.

• Coordinate the movement of company documents between departments and ensure proper documentation and follow-up when necessary.

• Assist the finance department in petty cash handling, including preparing petty cash requests, maintaining petty cash records, and ensuring proper documentation and receipts for all petty cash transactions.

• Comply to any other assignments given by immediate supervisor and management.

Job Requirements

• Bachelor’s Degree or Diploma in Secretarial Science, Office Administration, Business Administration, or related field.

• 2–3 years of experience in reception, secretarial, or administrative roles.

• Strong verbal and written communication skills.

• Professional appearance and customer service orientation.

• Proficiency in Microsoft Office (Word, Excel, Outlook).

• Strong organizational and time management skills.

• Ability to multitask and work under minimal supervision.

• High level of integrity and confidentiality.

• Cleanliness and presentability

How To Apply

Interested and qualified applicants are invited to submit their updated CV, cover letter, and relevant supporting documents to samuel12yohannes@gmail.com by March 20, 2026. Please clearly specify the position title in the subject line of your email.

Job Requirements Bachelor’s Degree or Diploma in Secretarial Science, Office Administration, Business Administration, or in related field of study How to Apply Apply using the provided link below.