The Mastercard Foundation in partnership with Hybrid Designs  and its consortium partners- Icog any one can code, R& D Group and Qua Qua Capitals as well as D & T Ethiopia Management Consulting PLC are launching a five- year program entitled ‘Entrepreneurship in the Digital and Gig Economy (EDGE)’ with the aim of unlocking over 300,000 dignified and fulfilling employment opportunities for economically disadvantaged young people across Ethiopia through an innovative digitally enabled and mediated domestic outsourcing market and enabling a thriving offshore outsourcing ecosystem. This program will be scaling five outsourcing platform (digital) enabled products for both the offshore and onshore market that will empower young women and vulnerable groups. The program will also support 1,041 MSEs across Ethiopia to streamline their internal processes and organizational excellence to expand and grow their business, which will contribute to the development of a pipeline of competitive outsourcing enterprises that will serve and take advantage of the outsourcing market, both locally and globally. Through the ecosystem level collaboration with key strategic partners such as the IT park and the Ethiopian Outsourcing Association, the program anticipates contributing to the development of a strong outsourcing ecosystem, which will enable system level changes and position Ethiopia as an attractive outsourcing destination. The program will work to transform the outsourcing ecosystem to better serve the needs of financially disadvantaged young women and men. The program anticipates achieving its goals through its three interconnected program components which include i) Enhancing youth awareness in outsourcing and skill development; ii) Enterprise development and iii) Improving enabling environment through ecosystem Support. Through these interventions, the program will contribute to the achievement of the goals of the Mastercard Foundation’s Young Africa Works strategy, Ethiopia’s country roadmap and country success story by the end of the program period and beyond.

Job Title: Human Resource and Admin Officer

Duty station: Addis Ababa with travel to the regions from time to time

Type of employment: Program (2025 – 2029)

Duration: One Year with possible extension up to five years

Reports to: Program Director  

Required Number: One

!! Short Description of the Position

The HR and Admin Officer will be responsible for providing administrative and human resources support to EDGE program office. This role requires strong organizational skills, attention to detail, and a commitment to providing excellent administrative services. 

!!! Major Duties and Responsibilities

• Assist with day to day operations of the HR functions and duties

• Manage program staffs records, including contracts, performance evaluations, and leave records.

• Coordinate program staffs benefits and compensation packages.

• Handle program staffs relations issues and address any concerns or complaints.

• Compile and update program staffs records (hard and soft copies)

• Develop and implement effective recruitment strategies to attract top talent

• Process documentation and prepare reports relating to personnel activities (staffing, recruitment, training, grievances, performance evaluations etc.)

• Coordinate HR related tasks for the EDGE program office aligned with the EDGE program goals  (meetings, training, surveys etc.) and take minutes)

• Deal with program staffs requests regarding human resources issues, rules, and regulations

• Oversee and manage daily administrative tasks and operations to ensure efficiency and effectiveness

• Collaborate with other program teams to ensure seamless coordination and communication.

• Assist in payroll preparation by providing relevant data (absences, bonus, leaves, etc.)

• Communicate with public services when necessary

• Properly handle complaints and grievance procedures

• Coordinate communication with candidates and schedule interviews

• Conduct initial orientation to newly hired employees

• Coordinate travel arrangements for regional staff, including booking flights, accommodations, and transportation.

• Ensure that performance evaluation systems are consistent and streamlined

• Ensure a safe and healthy work environment and put in place policies and procedures to comply with health and safety regulations

• Ensure that travel policies and procedures are followed

• Supervise activities related to office management, including facility maintenance, supplies, security, logistics and equipment 

• Perform other related duties as assigned

Job Requirements

Competencies

Required Academic Qualifications and Experience

• MA degree in human resources, business administration, or a related field

• Minimum 10 years of experience in an administrative or HR role

• Strong understanding of HR principles and practices

• Knowledge of relevant labor laws and regulations

• Excellent interpersonal and communication skills

• Experience with travel arrangements and coordination

• Proven ability to manage multiple tasks and prioritize effectively

• Strong understanding of donor regulations and compliance requirements Experience in non-profit compliance and policy implementation.

Required Knowledge, Skills and Competencies

• Strong organizational and time management skills

• Excellent attention to detail

• Excellent communication and interpersonal skills

• Ability to work independently and as part of a team

• Proficiency in Microsoft Office Suite or similar software

How To Apply

Interested applicants who fulfil the minimum requirement can apply by sending your updated CV, application letter, and supporting documents with a PDF file through gelila.a@hybriddesignsplc.com  from June 25/2025 up to July 1,2025. Please mention the Title of the Position you are applying in the subject of your email Address.

Job Requirements MA Degree in Human Resources, Business Administration or in a related field of study with relevant work experience How to Apply Submit your application, updated CV and supporting credentials via email: gelila.a@hybriddesignsplc.com