Human Resources and Administration Officer

Position:

Organization: The Norwegian Refugee Council (NRC)

Not Specified

Location: Bokolmayo

Duties and Responsibilities 

  • Ensure adherence with NRC policies, tools, handbooks, and guidelines. 

  • Implement delegated support function portfolio according to plan of action. 

  • Prepare and develop status reports as required by management. 

  • Ensure proper filing of documents.  

  • Promote and share ideas for improvement of the support function. 

  • Ensure compliance with NRC policies and the local labor law in all procedures and processes. 

  • Be a focal point person in the recruitment, contracting, induction and placement activities in Dollo Ado and support field offices in recruitment when needed

  • Advice and support line manager in the recruitment and selection processes 

  • Ensure that all new staffs have filled ID forms and make sure every staff has the organization ID card.  

  • Follow up the pension forms to be filled; have one copy for personal files; submit the forms to Pension Office; collect pension ID cards from this office; and give the ID card after getting signed by the respective staff 

  • Maintain all administrative work at the area level and ensure all admin necessary items are properly keep/stored. 

  • Participate in the recruitment process of Contingent Workers and prepare payroll

  • Ensure that Contingent workers records are up to date and file appropriately 

  • Maintain full up to date records and archives of employee personnel files and other documents

  • Update tracking sheet for personal files and communicate the same with CO HR focal person

  • Create CV pool system for Dolo Ado area that can be used for emergency recruitment 

  • Support on the day to day routine activities of HR/Admin at the different Dolo Ado refugees camps  and all field area 

  • Perform any assignment given by immediate supervisor  

Job Requirements

Education:

  • BA Degree in Human Resources Management/Management  or related fields 

Experience:

  • Minimum of 5 years of relevant work experience in Human Resources 

  • Experience from working as a Support Function Officer in a humanitarian/recovery context 

  • Previous experience from working in complex and volatile contexts 

Skills & Competencies   

  • Understanding of the relevant laws and statutory requirements. 

  • Good communication and interpersonal skills 

  • Wide knowledge of the NGO operations and the dynamics of the humanitarian sector 

  • A strong administrative service orientation  

  • Keen sense of compliance with policy and procedure 

  • Good employer-employee contract negotiation skills 

  • Personal conflict resolution and problem solving skills 

  •  Strong organizational and team working skills 

  •  Good cultural awareness and sensitivity 

  • Basic employee counselling skills 

  • Highly confidential  

  • Good computer application skills in Microsoft Excel, Word, PowerPoint, database and network communications. 

  • Fluence in English and Somali both written and speaking, good knowledge of Amharic is an asset.  

Behavioral competencies 

  • Handling insecure environment 

  • Planning and delivering results 

  • Empowering and building trust 

  • Communicating with impact and respect 

How To Apply

Click here to apply - Application Link

Qualified and interested candidates who meet the above requirements are invited to submit their application letters, along with an updated curriculum vitae (CV) that includes a daytime telephone number and contact details for three work-related referees. Please attach photocopies of your most relevant educational certificates, testimonials, and work experience documents and copy of kebele ID. All applications must be submitted to NRC no later than 5:00 PM on 16 April 2026.

NB: only shortlisted candidates shall be contacted.

“Female candidates are strongly encouraged to apply and on-the-job training will be provided!” 

Job Requirements Bachelor's Degree in Human Resources Management, Management or in a related field of study with relevant work experience. Applicants must be fluent in English and Somali both written and speaking. How to Apply Click the apply button below

Deadline: Apr 17, 2026, 12:00 AM

Location: Dollo Ado, Ethiopia

Amount: 1