Responsible for providing technical support to end-users within an organization, Managing basic IT infrastructure, troubleshooting hardware and software issues, Installing updates, maintaining user accounts, and ensuring smooth operation of IT systems, often acting as the first point of contact for technical inquiries

Required Number: 4

Duties and Responsibilities:

• Install, configure, and maintain computer hardware, software, and networks.

• Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers.

• Provide technical support to users, including troubleshooting and resolving IT-related problems.

• Ensure security of IT systems, including data backup, antivirus protection, and access controls.

• Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs.

• Implement and enforce IT policies, procedures, and standards to ensure compliance and security.

• Evaluate and recommend new technologies, tools, and solutions to improve efficiency and productivity.

• Collaborate with other departments to understand IT needs and requirements.

• Plan and execute IT projects, including upgrades, migrations, and installations.

• Market our IT products within the market

• Document IT systems, configurations, and procedures for knowledge sharing and training.

Job Requirements:

• Education: Bachelor's degree in Information Technology, Computer Science, or related field IS MANDATORY

• Experience: Minimum 0 year experience

• Able to program is a plus

Required Skills:

• Strong technical knowledge of computer hardware, software, and networks.

• Excellent problem-solving and troubleshooting skills.

• Familiarity with operating systems, such as Windows, Linux, and macOS.

• Knowledge of network protocols, security principles, and best practices.

• Ability to prioritize tasks and work under pressure.

• Excellent communication and interpersonal abilities.

• Attention to detail and accuracy in work.

• Must read and write in English 

How to Apply:

• Submit your CV via email: applyjobs@fasttrackethio.com or in person to the Office located behind Golagul Tower Haya Hulet Street, Selam City Mall No.2 Office #201

Job Requirements Bachelor's Degree in Information Technology, Computer Science, or in a related field of study is Mandatory Able to program is a plus Duties & Responsibilites: - Install, configure, and maintain computer hardware, software, and networks. - Troubleshoot hardware and software issues, including desktops, laptops, printers, and servers. - Provide technical support to users, including troubleshooting and resolving IT-related problems. - Ensure security of IT systems, including data backup, antivirus protection, and access controls. - Manage and monitor network infrastructure, including routers, switches, firewalls, and VPNs. Required Skills: - Strong technical knowledge of computer hardware, software, and networks. - Excellent problem-solving and troubleshooting skills.. - Familiarity with operating systems, such as Windows, Linux, and macOS. - Knowledge of network protocols, security principles, and best practices. How to Apply Submit your CV via email: applyjobs@fasttrackethio.com or in person to the Office located behind Golagul Tower Haya Hulet Street, Selam City Mall No.2 Office #201