Hybrid Designs PLC/RIDE is at the forefront of mobility technology, dedicated to creating simple ,practical, and efficient mobility systems in Ethiopia & Africa. Our goal is to provide safe, reliable, and fast transportation services to Ethiopia & Africa to improve the quality of life and connect people to opportunity. We want to hire highly energetic, Professional Top Tier Talented Candidates, If you are Energetic & Professional you are welcome to join our professional team.

We are seeking a detail-oriented and customer-focused Junior Booking Agent to join our call center team. The role involves handling inbound and outbound calls, managing customer bookings, providing accurate information, and ensuring a high level of customer satisfaction. This position is ideal for individuals who are passionate about customer service and can thrive in a fast-paced environment.

Key Responsibilities

• Respond to customer inquiries via phone, platform in a timely and professional manner.

• Process bookings, cancellations, and modifications accurately using the company’s reservation system.

• Provide service information, pricing, and availability to customers.

• Basic computer and smartphone usage.

• Familiarity with data entry and customer call logging systems.

• Typing speed of at least 25–35 WPM is recommended.

Job Requirements

Qualifications

• Education: Diploma or Degree in Customer Service, Management , Marketing, Business Administration, Public administration, or related fields.

• Experience: Zero Years of experience 

• Skills:

  • Excellent verbal and written communication skills.

  • Strong listening and problem-solving abilities.

  • Good data entry and computer skills (MS Office, CRM, booking software).

  • Ability to multitask and work under pressure.

  • Attention to detail and accuracy.

Note - residential Location Around Denbel , Around hayahulet , Araound Megenagna  24 kebele ,welo sefer  , Agona , kera  , Gofa ,  Addisu Gebeya  , Mexico  , Lideta  , shola megenagna , ferencay  , Lamberet  ,Around Bole 

How To Apply

Apply using THIS LINK

Job Requirements BA Degree or Diploma in Customer Service, Management , Marketing, Business Administration, Public Administration or in a related field of study Note - residential Location- Around Denbel, hayahulet , Araound Megenagna  24 kebele ,welo sefer, Agona, kera, Gofa, Addisu Gebeya, Mexico, Lideta, shola megenagna, ferencay, Lamberet, Around Bole  Duties and Responsibilities: - Respond to customer inquiries via phone, platform in a timely and professional manner. - Process bookings, cancellations, and modifications accurately using the company’s reservation system. - Provide service information, pricing, and availability to customers. How to Apply Apply using the provided link below