Junior Customer Service Officer

Position:

Organization: Breakthrough Trading S.C

Not Specified

1.Give personal Training package, tuition fee, and duration of the training information, etc. to customers through telephone, Telegram, face to face. 

2. Partake in the efficient and effective day to day Customer Service Counter and/or Call Centre.

3. Work closely with IBOs; prepare space for IBOs when they need a place to discus with their customers.   

4. Perform all work competently and efficiently and promote a positive image of Breakthrough Trading S.C to the public.

5. Deal with difficult customer situations in a calm and professional manner. 

6. Ensure customer requests for assistance/information are logged onto the company’s customer request system, and follow up on where appropriate to ensure a satisfactory outcome. 

7. Maintain strict confidentially on all dealings.

8. Carry out photocopying, scanning and general office duties. 

9. Report any difficulties pertaining to the delivery of service to the Customer Service supervisor.

10.  Undertake other duties as directed by the manager or supervisor. 

Job Requirements

Education

  BA in Marketing Management/Business Management or other related fields

Work Experience

0 - 2 Years’ Experience

Special Skill 

Basic Computer Skill

How To Apply

ethiojobs.net

hr@alphagenuine.com

Job Requirements The successful candidate should possess a BA Degree in Marketing Management, Business Management, or a related field, with 0–2 years of relevant professional experience. Demonstrated knowledge of marketing principles, business operations, customer engagement, communication skills, and basic market analysis is essential. How to Apply Submit your non-returnable application and CV along with supporting documents in Via email hr@alphagenuine.com

Deadline: Aug 1, 2026, 12:00 AM

Location: , Mekele

Amount: 1