Job Requirements

• Education: Bachelor's Degree in Marketing Management, Business Management or with related field of study

• Experience: 2 years of experience

• Gender: Male

Duties and Responsibilities

• Give personal Training package, tuition fee, and duration of the training information, etc. to customers through telephone, Telegram, face to face. 

• Partake in the efficient and effective day to day Customer Service Counter and/or Call Centre.

• Work closely with IBOs; prepare space for IBOs when they need a place to discus with their customers.   

• Perform all work competently and efficiently and promote a positive image of Breakthrough Trading S.C to the public.

• Deal with difficult customer situations in a calm and professional manner. 

• Ensure customer requests for assistance/information are logged onto the company’s customer request system, and follow up on where appropriate to ensure a satisfactory outcome. 

• Maintain strict confidentially on all dealings.

• Carry out photocopying, scanning and general office duties. 

• Report any difficulties pertaining to the delivery of service to the Customer Service supervisor.

• Undertake other duties as directed by the manager or supervisor. 

Skills & Competencies

• Basic Computer Skill

How To Apply

Apply through the following link: https://ethiojobs.net/job/mtiTncE9ao-junior-customer-service-officer

Job Requirements Bachelor's Degree in Marketing Management, Business Management or with related field of study with relevant work experience How to Apply Click the apply button below Note: Only male applicants are eligible to apply