The Junior IT Officer at BEAEKA General Business PLC will support the IT department in maintaining and improving technology services to enhance organizational efficiency. This full-time position, based in our office in Addis Ababa, involves assisting with system management, troubleshooting issues, and ensuring accurate data handling. The role is designed for individuals eager to develop their skills in IT and contribute to the company's technological advancements.

Key Responsibilities:

• Assist in the installation and configuration of hardware and software systems.

• Perform routine maintenance and updates on computer systems and applications.

• Troubleshoot and resolve technical issues reported by staff.

• Maintain accurate records of IT assets and inventory.

• Support the implementation of IT projects and initiatives.

• Monitor system performance and security.

• Provide technical support and training to end-users.

• Document processes and procedures for IT operations.

• Collaborate with team members to enhance IT services.

• Stay updated on the latest technology trends and tools.

Job Requirements

Required Skills:

• Demonstrate attention to detail in data entry and reporting.

• Ensure accuracy in troubleshooting and problem resolution.

• Implement effective solutions to technical challenges.

• Maintain high standards of quality in IT service delivery.

• Produce clear documentation for IT processes.

• Analyze system performance metrics with precision.

• Communicate technical information clearly to non-technical staff.

• Organize and prioritize tasks effectively to meet deadlines.

• Adapt to changing technology and processes with accuracy.

• Collaborate with team members to ensure accurate information sharing.

Desired Skills:

• Generate innovative ideas for enhancing IT services.

• Develop creative solutions to improve user experience.

• Contribute to brainstorming sessions with original insights.

• Apply creative problem-solving techniques in technical challenges.

• Design engaging training materials for IT system usage.

How To Apply

interested applicants should submit their application via email awokeeneyew2017@gmail.com or in person elilta building 4th floor behind Addis Abeba road authority office.

Job Requirements Candidates should have a Bachelor's degree in Information Technology, Computer Science, or a related field, with 0–2 years of relevant experience. Applicants should be eager to support IT operations by assisting in system maintenance, troubleshooting technical issues, and ensuring accurate data handling. This role is based in Addis Ababa and is suitable for individuals seeking to develop their skills in IT and contribute to organizational technological advancement. How to Apply interested applicants should submit their application via email awokeeneyew2017@gmail.com or in person elilta building 4th floor behind Addis Abeba road authority office.