Junior IT Technician provides first-line technical support, diagnosing and troubleshooting hardware, software, and network issues while assisting with system maintenance and user setups.

 Duty Station: Dukem Site

Salary: based on our company’s salary scale

Key Responsibilities

• Technical Support: Acting as the initial point of contact for IT issues via phone, email, or in-person.

• Troubleshooting: Diagnosing and resolving hardware (computers, printers, phones) and software (OS, applications) problems.

• System Setup & Maintenance: Installing, configuring, and upgrading workstations and software, including user onboarding and oAboarding.

• Networking Assistance: Helping with LAN and Wi-Fi network troubleshooting and monitoring.

• Documentation: Maintaining accurate logs of support tickets, inventory, and technical procedures.

• ERP Support: support user on ERP requests on a day-to-day operation.

Able to provide sufficient Collateral 

Job Requirements

Qualification: Degree holder with zero years of experience

Required Skills and Qualifications

• Technical Knowledge: Basic understanding of operating systems (Windows/macOS), hardware components, and networking fundamentals.

• Problem-Solving: Ability to analyze issues and find eAective, prompt solutions.

• Communication: Strong interpersonal skills for interacting with staA at all levels.

• Organization: Ability to manage multiple tasks

• Education: Degree

How To Apply

To submit a job application: at Addis Ababa, Haile Garment, Lebu Industrial zone, Nazo Building, 2nd floor

Note: Applicants who meet the above criteria may apply within 6 consecutive working days from the date of publication of this advertisement, along with a non-returnable copy of their educational certificates and Keble ID.

Tel. +251913-181555

Job Requirements Bachelor's Degree BSc Degree in Computer Science, Information Technology or in a related field of study with a relevant work experience Duties & Responsibilities: - Acting as the initial point of contact for IT issues via phone, email, or in-person. - Helping with LAN and Wi-Fi network troubleshooting and monitoring. - Maintaining accurate logs of support tickets, inventory, and technical procedures. - Support user on ERP requests on a day-to-day operation. How to Apply Qualified applicants submit your application in person at Haile Garment, Lebu Industrial zone, Nazo Building, 2nd floor, Addis Ababa within six consecutive working days from publication. Bring a non‑returnable copy of your educational certificates and ID.