MeQrez Health Services is a share company established in October 2020, dedicated to strengthening Ethiopia's healthcare sector. Our primary mission is to establish organizations within the health industry to alleviate the nation's healthcare challenges through initiatives such as general hospitals, a chain of pharmacies, imaging and diagnostic centers, and the import and export of pharmaceuticals and medical supplies.

In our initial phase, MeQrez has committed to enhancing the well-being of our clients by delivering exceptional customer care alongside affordable, high-quality medications sourced and provided by Ethiopians. The Company is seeking for a dynamic and results-oriented Laboratory Quality Improvement Officer to join our team in the healthcare industry. These role requires a deep understanding of the healthcare landscape, strong analytical skills focusing on enhancing patient satisfaction and fostering a supportive healthcare environment.

Detailed Roles and Responsibilities

• The officer maintains consistent and reliable attendance and complies with the hospital’s guidelines on attendance. One must also demonstrate professionalism as a healthcare professional by being punctual and dependable for assigned/confirmed shifts.

• The officer is expected to maintain positive working relationships with the medical staff and specialty clinic personnel. 

• Communicates pertinent information to other healthcare team members in a clinically relevant time frame to enhance the quality of care.

• Uses positive interpersonal skills to educate and support team member. 

• Uses clear and concise verbal and written communication with staff and the public.

• Acts independently and accepts responsibility for the adopted policy and procedures of MeQrez Health Services.

• Attend required meetings and participate in committees as requested. 

• Addresses patients and/or attendants with respect, dignity, empathy, and compassion. 

• Contributes to a safe and secure environment for co-workers by following established standards and procedures; and complying with legal regulations.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; and participating in professional societies.

• Attends and participates in continuing education programs to monitor proficiency, expand current knowledge, and enhance professional excellence. Willingly shares knowledge and provides clinical orientation to other members of the staff.

• Quality Improvement Role

• Compliance Monitoring Role

• Data Analysis and Reporting Role

• Training and Education Role

• Incident Management Role

• Collaboration and Communication Role

• Risk Management Role

• Technology Utilization Role

• Advocacy for Patient Safety Role

• Customer Service Roles Role

Job Requirements

Required skills and qualifications

• Master, and/or Bachelor’s degree in laboratory technology from an accredited medical school with licensure from national or regional health bureaus with at least 3 years of relevant experience.

Salary: - For as per Company scale and benefit packages.

How To Apply

Closing Date: - Seven consecutive days including Saturday from date of this announcement.

Term of Employment: - Unlimited period (permanent) up on satisfactory completion of the probationary period.

Candidates who fulfill the above minimum requirements can send application letter, updated CV & scanned copies of credentials in a compiled PDF format to hr.director@meqrezhealth.com.

Note: – Please strictly follow application procedures and mention the job position on the subject line of your e-mail. Only short-listed candidates who strictly followed the procedure will be contacted for subsequent assessment.

Job Requirements MSc or BSc Degree in Laboratory Technology or in a related field of study with relevant work experience Duties and Responsibilities: - Communicates pertinent information to other healthcare team members in a clinically relevant time frame to enhance the quality of care. - Uses positive interpersonal skills to educate and support team member.  - Uses clear and concise verbal and written communication with staff and the public. How to Apply Submit your application, updated CV and supporting credentials via email: hr.director@meqrezhealth.com