Job Summary

The Logistics Manager is responsible for overseeing the end-to-end supply chain, including international shipping, customs clearance, warehousing, inventory management, and domestic distribution of medical equipment. The role ensures timely, cost-effective, and compliant movement of goods from suppliers to customers.

Key Responsibilities

International Shipping & Freight Management

• Coordinate with suppliers and freight forwarders for timely shipment of medical equipment.

• Select and evaluate freight forwarders based on cost, transit time, and reliability.

• Negotiate freight rates and service level agreements (SLAs) with logistics service providers.

• Ensure proper Incoterms application and alignment with procurement contracts.

• Track shipments and provide proactive updates to internal stakeholders.

Customs Clearance & Compliance

• Prepare and submit customs declaration documents to Ethiopian Customs Commission.

• Ensure all import documents are complete (Bill of Lading, Commercial Invoice, Packing List, Import Permit, Free Sale Certificate, COA, etc.).

• Calculate and process customs duties, taxes, and VAT exemptions where applicable.

• Liaise with customs brokers and regulatory authorities for smooth clearance.

• Resolve customs holds, inspections, and valuation disputes promptly.

Warehousing & Inventory Management

• Oversee warehouse operations including receiving, storage, picking, packing, and dispatch.

• Ensure proper storage conditions for medical equipment (temperature, humidity, cleanliness).

• Maintain accurate inventory records in ERP system (Odoo).

• Conduct regular cycle counts and annual physical inventory.

• Implement FIFO (First-In-First-Out) inventory rotation.

Domestic Distribution & Last-Mile Delivery

• Coordinate delivery of medical equipment to customers, hospitals, and project sites.

• Manage transportation providers and delivery schedules.

• Ensure proper handling and documentation during dispatch (delivery notes, waybills).

• Track deliveries and obtain proof of delivery (POD) from customers.

Compliance & Quality Assurance

• Ensure logistics operations comply with EFDA storage and distribution guidelines for medical devices.

• Maintain temperature logs and handling records for sensitive equipment.

• Support internal and external audits with complete logistics documentation.

• Implement corrective actions for logistics-related non-conformities.

Cost Management & Optimization

• Monitor logistics costs and identify cost-saving opportunities.

• Prepare and manage logistics budget.

• Optimize shipping consolidation and routing to reduce costs.

Team & Meetings

• Lead weekly Logistics team meetings to review shipment status and warehouse operations.

• Attend weekly Management meeting and present logistics status updates.

• Attend Monthly Sales and Service alignment meeting.

• Lead daily team huddles for task prioritization.

• Keep meeting minutes and attendance records for logistics meetings.

• Coordinate with administrative officer for meeting room reservations.

Interdepartmental Coordination

• Work closely with Procurement on shipment timelines and documentation.

• Support Regulatory Affairs with customs documentation and inspections.

• Coordinate with Sales and Product Managers on delivery schedules.

• Collaborate with Finance on duty payments and cost allocation.

• Interface with Quality department on inspection and release processes.

General Responsibility

• Understand organizational workflows and logistics procedures.

• Take corrective action for logistics-related incidents and non-conformities.

• Participate in team member performance evaluations.

• Recommend third-party logistics (3PL) providers to General Manager.

• Maintain logistics KPIs and prepare monthly performance reports.

Authority

• Approve freight forwarder selection within approved budget.

• Authorize domestic dispatch and delivery schedules.

• Approve inventory adjustments within defined limits.

• Represent Logistics department in management meetings.

• Recommend customs brokers and transport providers.

Department: Logistics

Reporting to: General Manager 

Supervision of: Logistics Officers, Warehouse Supervisors, Customs Clearance Officers 

Designation: Full-time

Job Requirements

Qualifications

Education

• BSc in Logistics, Supply Chain Management, Business Administration, or related field

Experience

• 5+ years in logistics, including 2+ years in a managerial role; medical equipment or pharmaceutical logistics preferre

Certifications 

• Supply chain certification (CIPS, APICS, or equivalent) preferred; Customs clearance certification is an advantage

Competencies

Knowledge 

• International shipping (air/sea), Incoterms, Ethiopian customs procedures, EFDA storage guidelines for medical devices, warehouse management, ERP systems 

Skills

• Negotiation, problem-solving, attention to detail, multitasking, Microsoft Office (Excel, Word, Access) |

Personal Suitability

• Integrity, works under pressure, ability to work long hours when needed, team collaboration

Key Performance Indicators (KPIs)

KPI Target

• Shipments cleared from customs on time ≥ 95%

• Inventory accuracy rate ≥ 98%

• On-time customer delivery ≥ 95%

• Logistics cost vs. budget Within 5% variance

• Shipment tracking updates provided 100% of shipments

• Warehouse storage compliance (temp/handling) Zero non-conformities

• Delivery documentation completeness (POD, waybill) 100%

• Cycle count completion rate 100% quarterly

Working Conditions

• Office environment with regular warehouse visits.

• Occasional travel to customs, ports, and customer sites.

• Deadline-driven with multiple concurrent shipments.

• May require extended hours during peak shipment periods or customs emergencies.

How To Apply

Qualified applicants who fulfill the above requirements can apply using this Email address: hsharyoffice@gmail.com

Application deadline: 10 working days from the date of this announcement.