Manager, Customer Experience & Compliance Management
Position:
Organization: ZamZam Bank
Not Specified
Named after ZamZam Holy Water, which gave life to Makkah’s barren land, ZamZam Bank is dedicated to driving sustainable economic growth. With a vision to become Africa’s leading Shari’ah-compliant and inclusive bank by 2030, we provide full-fledged interest-free, affordable, and effective financial services to individuals and organizations, while promoting stability and access through our expanding branch network.
Our reputation rests on pioneering financial inclusiveness, unwavering Shari’ah compliance, strong networks, innovative leadership, advanced systems, and international recognition.
We are seeking talented individuals to join our journey of sustainable growth and enhanced financial inclusion, especially for communities excluded from the financial system due to religious or other barriers. Could this be you?
Your profile
Whether you want a career as a visionary professional banker in full-fledged interest free banking sector, or need to make sure that your earning is from halal source or second our cause towards ensuring sustained economic empowerment & stability through financial inclusiveness, we offer you these possibilities within the Internship Program.
Place of work: Head Office
Job Requirements
Minimum qualification and work experience:-
Master's/Bachelor degree in Economics, Business administration, Management, Marketing, Banking and finance, Project management, IS and computer science or related fields. Knowledge in IFB, AI and more than one local language is an added advantage
5/7 years of experience respectively of which 2 years as Senior Officer/Principal Officer/Team Leader in CRM, Quality assurance Customer experience, Product development, Customer Compliant Management or related positions preferably in IFB.
How To Apply
Interested applicants who meet the above requirements can submit their application letter, updated CV and credentials in PDF format by clearly stating the position that you are applying for through the application link https://rb.gy/3rtgvg within 7 days from the date of announcement.
Only shortlisted applicants will be communicated.
Job Requirements Candidates must hold a Master’s or Bachelor’s degree in Economics, Business Administration, Management, Marketing, Banking and Finance, Project Management, Information Systems, Computer Science, or related fields. A minimum of five years’ experience is required, with at least two years as a Senior Officer, Principal Officer, or Team Leader in CRM, quality assurance, customer experience, product development. How to Apply Apply using the provided link below.Deadline: May 20, 2026, 12:00 AM
Location: Head Office
Amount: 1
