Ext/Vaca/083/2026

A Bank Customer Relationship Manager (CRM) or Relationship Manager (RM) builds and manages client accounts, drives sales of financial products like loans and deposits, ensures high service satisfaction, and resolves customer issues while maintaining full compliance with banking and regulatory standards

• Education

• Experience 

Minimum of 8 years’ experience in Customer Relationship and Resource Mobilization activities in the banking industry, of which 2 years in a supervisory position or as a Customer Relationship Manager.

Interested and qualified applicants shall apply via the following link only

https://forms.gle/SnQMbJgvM2YWdvvw5

Only Shortlisted Candidates will be contacted.

If you need more information, please call us on

+251-11-5-260-795 Job Requirements BSc or BA in Accounting, Economics, Management, Business Administration, Banking & Finance, or related fields. Candidates must have a minimum of eight years’ experience in customer relationship and resource mobilization within the banking industry, including at least two years in a supervisory role or as a Customer Relationship Manager. The role involves building and managing client accounts, driving sales of financial products such as loans and deposits, ensuring high service satisfaction, resolving customer issues, and maintaining full compliance with banking and regulatory standards. How to Apply Interested applicants should apply using the provided link only. Shortlisted candidates will be contacted. For more information, please call +251-11-5-260-795.