Job Reference: OVID-IT-DIR-ICO-002  |  OVID IT – 2026

Division Infrastructure, Cloud & Operations Division Reports To CEO Direct Reports / Manages Senior Cloud Infrastructure Engineer, Network Operations Engineer, Systems Administrator, Backup & DR Engineer, Collaboration & Messaging Engineer, Infrastructure Operations Associate Location OVID IT – Head Office, Addis Ababa, Ethiopia Employment Type Full-Time | Executive Leadership | Immediate Vacancy Salary Grade Competitive – Commensurate with experience

OVID IT is a sister company of OVID Holdings and is currently undergoing a bold rebranding to become Ethiopia's leading enterprise technology and digital infrastructure company. OVID IT delivers cloud infrastructure, ERP implementations, managed services, network engineering, cybersecurity, and digital transformation to Ethiopian businesses and OVID Group subsidiaries. We are building a team of the best technology professionals Ethiopia has to offer — people who are ready to lead, deliver, and compete at a world-class level.

 

 JOB SUMMARY

The Director – Infrastructure, Cloud & Operations is a pivotal senior leadership role responsible for designing, governing, and operating all of OVID IT's and OVID Group's technology infrastructure. This encompasses cloud platforms, network operations, server and systems administration, backup & disaster recovery, and enterprise collaboration services.  This Director will be OVID IT's infrastructure authority — establishing the cloud-first, security-conscious, and highly resilient infrastructure foundation that enables OVID's enterprise applications, digital products, and client solutions to perform flawlessly. The role requires a seasoned technology leader with hands-on infrastructure depth, strong cloud expertise, and the leadership capability to build and scale an operations team capable of supporting Ethiopia's most demanding enterprise clients. The ideal candidate combines deep technical infrastructure knowledge with strong operational management discipline and a passion for building reliable, scalable, and secure technology environments.

 MAIN RESPONSIBILITIES

• Define and execute OVID IT's cloud-first infrastructure strategy aligned with business growth, ERP platforms, digital products, and cybersecurity requirements

• Lead cloud infrastructure architecture, deployment, and management across Microsoft Azure, and/or AWS/GCP environments

• Govern hybrid infrastructure operations including on-premises data center, co-location, and cloud services

• Oversee network architecture, WAN/LAN operations, switching, routing, firewall, and wireless infrastructure

• Lead enterprise server administration, virtualization platforms (VMware, Hyper-V), and operating systems management

• Manage backup architecture, disaster recovery planning, and business continuity testing with defined RTO/RPO objectives

• Oversee enterprise collaboration platforms including Microsoft 365, Teams, Exchange, and SharePoint

• Develop and enforce infrastructure governance policies, security baselines, change management procedures, and SLA frameworks

• Lead capacity planning, performance monitoring, and infrastructure optimization

• Manage vendor relationships for ISP, cloud, hardware, and network service providers

• Oversee infrastructure budget, procurement planning, and total cost of ownership optimization

• Provide executive reporting on infrastructure health, availability metrics, capacity, and strategic project delivery

• Lead infrastructure support for all ERP, digital product, and enterprise system deployments

• Build and develop a skilled infrastructure team capable of delivering 24/7 operational excellence

Job Requirements

 REQUIRED EXPERIENCE

• Minimum 10 years of progressive experience in infrastructure, cloud, and IT operations

• At least 5 years in a senior leadership role managing infrastructure and operations teams

• Proven experience managing hybrid cloud environments in enterprise-scale organizations

• Demonstrated track record of designing and implementing cloud migration and infrastructure modernization programs

• Experience with network operations management, data center management, and DR planning

• Experience working in or with Ethiopian or East African enterprises is a significant advantage

 

 ACADEMIC QUALIFICATIONS

• Master's or Bachelor's degree in Information Technology, Computer Science, Network Engineering, or related field

• Advanced academic qualifications are preferred but exceptional practical experience will be considered

 PROFESSIONAL CERTIFICATIONS

• Microsoft Azure Administrator Associate (AZ-104) – Highly Required

• Microsoft Azure Solutions Architect Expert (AZ-305) – Strongly Preferred

• AWS Certified Solutions Architect – Associate or Professional

• Cisco CCNP Enterprise or CCNA (routing & switching)

• VMware VCP (vSphere) or equivalent virtualization certification

• ITIL 4 Foundation or Service Operations certification

• Microsoft 365 Certified: Administrator Expert (MS-102) – advantageous

 LEADERSHIP COMPETENCIES

• Demonstrated ability to build, lead, and develop infrastructure and operations teams across multiple functional units

• Strong operational management discipline with a focus on SLA delivery, incident management, and service excellence

• Ability to lead teams under pressure during critical incidents and infrastructure outages

• Experience in workforce development, technical training, and certification planning for infrastructure teams

• Proven ability to establish operational frameworks, runbooks, and escalation procedures

• Strategic infrastructure vision combined with hands-on technical credibility

 COMMUNICATION & INTERPERSONAL SKILLS

• Strong verbal and written communication skills in English (Amharic proficiency advantageous)

• Ability to communicate infrastructure risks, availability metrics, and technical strategies to senior executives

• Skilled in preparing infrastructure roadmaps, board presentations, and management dashboards

• Effective vendor and partner negotiation and relationship management

• Ability to translate infrastructure complexity into business impact and financial terms

 CORE COMPETENCIES

• Cloud architecture and hybrid infrastructure management

• Network and systems engineering excellence

• Disaster recovery and business continuity governance

• Infrastructure security and compliance management

• Operational discipline and ITIL-aligned service delivery

• Cost management and vendor governance

• Team leadership and technical workforce development

• Strategic planning and technology roadmap execution

How To Apply

Interested and qualified applicants can apply through ethiojobs

Job Requirements Candidates should hold a Master’s or Bachelor’s Degree in Information Technology, Computer Science, Network Engineering, or a related field from a recognized institution. Advanced academic qualifications are preferred, while exceptional practical experience may be considered, and candidates should demonstrate strong technical, analytical, communication, coordination, and professional skills aligned with organizational core competencies. How to Apply Apply using the provided link below.