All we do, and how we do it, seeks to promote God’s beauty, goodness, and truth in a broken world. As such, we are defined by our ability to make people’s lives measurably better; our ability to deliver impact is the measure of our collective success. For we know that we are God’s handiwork, created in Christ Jesus to do good works, which God has already prepared in advance for us to do. At Food for the Hungry, we operate under a set of values called Heartbeat Values.  FH Ethiopia would like to invite potential candidates to apply for the following position:

The Marketing and Communications Manager will be responsible for the development and successful implementation of FH Ethiopia Marketing & Communications Strategy, including Mainstream and Social Media policies and serve as a technical team lead for the field office Communications team. The position is responsible for developing communications, marketing, media, and social media strategy and content for FHE, FHGSC to increase FH’s visibility and leads to increased resources while engaging and growing our community, driving meaningful action, to support FHE Operations. 

Principal Responsibilities

 Key Result #1 – Marketing

• Leads and is responsible for development, updating and the implementation of the country Communication Strategy in close cooperation with GSC MarComms and FH Ethiopia Leadership team. 

• Leads in the production of promotional materials- stories, photos, video clips, and reports for FHE program interventions that reflect needs and in in areas where FH works, and the impact of FHE’s works for marketing and business development of the organization. 

• Lead production of communication and visibility reports and project proposals in cooperation with the Business Development and GSC Communication team.

• Lead sourcing communication consultants, audio visual materials producers, and other relevant media partners for the production of marketing materials.

• I closely work with each program intervention and business development team on the planning and execution of marketing and visibility budgets.

• Liaise with relevant donor communication focal points in the areas of branding and donor rules and regulations and advise relevant program units on Consent Forms, compliance with rules, regulations, guidelines and policies.

• Lead the production of audio-visual materials that can be used for the purposes of Marketing FH Ethiopia. 

• Conduct regular assessment of potential mainstream/ social media partners and advise the country Director on partnership opportunities. 

• Following FH’s “Branding Policy”, standardize and maintain all FH brands across the country portfolio.

• Ensure the quality, consistency, timeliness, and professionalism of all communications materials, through brand manuals, communications, toolkits, and team training.

• Ensure compliance with FH policies on informed consent. 

• Provides communications orientation, briefing and training to AP staff.

Key Result #2 – Public Relations & Representation

• Liaises and networks with local media to position FHE in local media and collaborates GSC on media positioning internationally.

• Assist the Country Director (CD) in preparation of external communications addressing the public, partners and donors including regular humanitarian situation updates.

• Under the guidance and approval of the CD, give public briefing and interviews about FH Ethiopia operations. 

• Responsible for preparing, compiling or advising on press releases statements for FH Ethiopia 

• Create and or oversee FH Ethiopia website and social media pages to ensure that they are up to date and provide critical updates of the operations of the organization. 

• Regularly follow up on relevant trending issues on social and mainstream media and update the SLT for necessary actions. 

• Organize public and private media coverage in collaboration with program directors and project managers for all new project agreements, inaugurations, noteworthy physical activity accomplishments and project conclusions. 

• In collaboration with relevant program teams, take lead in organizing public events; conferences, project launching workshops, etc.

• Represent the CD by participating in public events and report on the proceedings of the events to the CD

Key Result #3 – Social Media Management

• Develop, implement, and manage a comprehensive organic social media strategy aligned with the FH overarching communications and fundraising goals.

• Define key performance indicators (KPIs) and create a monthly content calendar to ensure a consistent and impactful posting schedule across all relevant platforms (e.g., LinkedIn, Facebook, X/Twitter, Instagram, TikTok, YouTube).

• Stay ahead of emerging social media trends, tools, and platform updates, and assess their potential for promoting achievements and advancing FH Ethiopia Funding opportunities.

• Source, create, and edit compelling, high-quality multimedia content (photos, short videos, graphics, stories, reels) that tells the story of our impact on the ground, highlights our shareholders, and showcases our donors' support. Also, documents the needs in the communities. 

• Leads all humanitarian emergency crisis communication.

• Collaborates with GSC in managing a reputation crisis  

• Work closely with program teams in the field to gather raw content (images, videos, testimonials) and transform it into powerful, audience-specific social media assets.

• Write clear, persuasive, and platform-optimized copy that inspires engagement and action.

• Ensure all content is on-brand, conveys FH Culture, Mindset and Behaviors, and adheres to ethical storytelling and safeguarding principles, when working with vulnerable communities.

• Act as the first point of contact for our online community, responding to comments, messages, and mentions.

• Proactively foster a positive and engaged community by initiating conversations, asking questions, and encouraging user-generated content.

• Monitor online conversations for brand mentions and relevant topics, identifying opportunities for engagement or potential risks.

• Closely Work with the Business Development team to create and execute social media campaigns that support fundraising drives, major donor appeals, and emerging opportunities.

• Support advocacy and awareness campaigns by developing social media toolkits for partners and supporters to amplify our message.

 Safeguarding Policy

 FH strives to provide an environment free from sexual exploitation and abuse and harassment in all places where relief and development programs are implemented. FH holds a zero-tolerance policy against sexual exploitation and abuse and harassment. FH expects its employees to maintain high ethical standards, protect organizational integrity and reputation, and ensure that FH work is carried out in honest and fair methods, in alignment with the FH Heartbeat and safeguarding and associated policies. Violations to stated policies will be subject to corrective action up to and including termination of employment.

Gender Responsibility

• Publicly endorse FH is gender sensitive and inform the mandates of the Gender & Diversity groups, gender advisors, and gender focal Points.

• Approve funding for a full slate of gender activities and implementation

• Enforce the sexual harassment policy and on field visits, raise gender issues with staff, and spend time with Gender Focal Points.

• Using review meetings, field visits, and other methods, clarify that Senior Management is strongly committed to the principle of equal opportunity for women and men, and a true gender balance in staffing.

• Review and approve the HR or Gender Advisor’s feedback or recommendation on addressing male, as well as female grievances. 

• Facilitate female staff participation in local and regional networks, as well as seminars and cross visits.

Safety & Security Responsibility

• Ensures that safety and security costs are included in all program budgets.  These include, but not limited to: staff training on safety and security, site enhancements for safety and security, human resources (security officers), purchase/ maintenance of basic safety and security resources & tools and budgets for safety and security assessments.

• Communicating with staffs in Field Offices and operational areas periodically and making sure that all staff members are aware of the safety and security procedures;

• Facilitating implementation and revision of Country Office procedures when required.  This includes identifying potentially risky situations and suggesting corrective measures;

• Encourages compliance of Safety and Security principles and policies of the organization by all staffs;

• Takes the leadership in the management of Safety and Security in the Head Office and Projects.  This includes identifying factors that increase risk, finding ways to reduce risk and planning ahead;

• Ensuring that all employees, local/foreign interns, as well as external consultants submit an updated Record of Emergency Data to their travels out of their base stations to accomplish FHE’s mission.

Job Requirements

• Full agreement with FH’s Christian foundation and beliefs as expressed in The Heartbeat: our Values, Vision, and Purpose.

• Demonstrated computer operating skills, including proficiency in Google platforms, Microsoft Office products, and virtual technologies such as Teams.

• Proven experience in developing or contributing to accountability frameworks, Standard Operating Procedures (SOPs) for feedback mechanisms/ systems; 

• The ability to work closely with and lead a team, be patient, adaptable, flexible, able to improvise and work in an environment that is often stressful and potentially volatile;

• Strong interpersonal skills with the ability to communicate and negotiate clearly and effectively at all levels, taking into account cultural and language challenges. Tact and diplomacy are essential; 

• Superior writing skills in English and Amharic Language, including report-writing and professional, personable communications to community members

• Proven skills in use of Photography, videography and understanding of graphic design, and publishing.  

• Experience and/or training in handling sensitive information - Core Humanitarian Standards (CHS) training is an advantage, including Gender-Based Violence (GBV), Protection from Sexual Exploitation, Abuse and Harassment (PSEAH) and Child Protection knowledge and capacities; 

• Proficiency in content creation tools (e.g., Canva, Adobe Creative Suite, CapCut, InShot) and social media scheduling tools (e.g., Buffer, Hootsuite, Later).

• Strong understanding of social media metrics and analytics.

• Excellent written and verbal communication skills in English. Ability to translate complex program work into simple, emotionally resonant stories.

• Cultural sensitivity and a strong understanding of ethical communication practices in an international context.

• Ability to travel up to 5o% of time per year in the region and internationally, to insecure countries or locations.

 Distinguishing Competencies 

• Demonstrates ability to communicate orally with accuracy and professionalism.

• Demonstrated experience in public relations, communication or using basic advocacy tools.

• Demonstrated Experience in implementing communication strategies.

• Knowledge about core humanitarian standards

• Computer friendly (Word, excel, power point, outlook etc)

• Demonstrated experience in use of audiovisual tools for marketing purposes.

 Education and Experience

• Master's Degree in Communication, Journalism, International Relations or related fields. or other relevant fields.

• At least six years of related work experience, preferably with an international Non- Governmental Organization (NGO) with at least 3 years at a senior leader or supervisor role;

How To Apply

   Female candidates are highly encouraged to apply
Competent candidates can submit ONLY their applications with CV’s to: recruitment_fhe@fh.org
Candidates MUST refer the position title "MARCOM Manager" on the subject line of their email and applications

Job Requirements Master's Degree in Communication, Journalism, International Relations or in a related field of study with relevant work experience How to Apply Submit your application, updated CV and supporting credentials via email: recruitment_fhe@fh.org