We are seeking a highly organized, dynamic, and professional Health Center Administrator to oversee the daily non-clinical operations. The successful candidate will streamline workflows, manage administrative staff, optimize resource utilization, ensure regulatory compliance, and uphold our high standards of patient satisfaction.

Key Responsibilities:

• Daily Operations: Oversee the smooth functioning of non-clinical departments including reception, cashiers, documentation/archiving, facility upkeep and maintenance, logistics, and customer support.

• Staff Leadership: Supervise, mentor, and evaluate administrative and support personnel to maintain high productivity and service standards.

• Patient Relations: Ensure a premium, stress-free patient journey from arrival to discharge, actively resolving any non-clinical grievances or operational bottlenecks.

• Regulatory Compliance: Maintain rigorous alignment with the Ministry of Health (MOH) guidelines, environmental safety regulations, other governmental office’s guidelines and internal facility protocols.

• Facility & Vendor Management: Coordinate with external service providers (e.g., facility maintenance, environmental sanitation/pest control) and oversee inventory and medical procurements.

• Reporting: Collaborate closely with executive management and the medical director to provide regular operational updates and data-driven solutions for facility growth.

Job Requirements

Qualifications & Experience:

• Education: Bachelor’s degree in Business Administration, Healthcare Management, Public Health, Accounting, Finance, Management or a related field. (A combination of project management, clinical background and Finance background is highly valued).

• Experience: Minimum of 1–3 years of proven experience in an administrative leadership role within a reputable healthcare sector company (hospital, clinic, health and medical Center) or in hospitality sector (Hotel) company in Ethiopia.

• Skills:  Exceptional leadership, problem-solving, and conflict-resolution abilities.

  • Fluency in English and Amharic (both written and spoken) with excellent communication skills. Additional languages skills are highly appreciated.

  • High proficiency in digital systems, medical records management software, and MS Office.

  • Strong understanding of healthcare logistics, facility maintenance, and regulatory compliance frameworks.

How To Apply

Interested and qualified candidates are invited to submit their CV, cover letter, and copies of relevant credentials via email to info@betsegahmch.com with the subject line: "Application for Administrative Position" or in person at our facility registry desk. We are located 300 meters down the road from Megenagna to Gurd Shola on the right-hand side, in a building formerly known as “St Yared Hospital”. 

Job Requirements This role requires a Bachelor’s degree in Business Administration, Healthcare Management, Public Health, Accounting, Finance or related field. Candidates should possess 1–3 years of administrative leadership experience within healthcare or hospitality sectors in Ethiopia. The position demands fluency in English and Amharic, strong digital system proficiency, and a solid understanding of healthcare logistics, facility maintenance, and regulatory compliance. How to Apply Submit your CV, cover letter, and copies of relevant credentials via email to info@betsegahmch.com with the subject line "Application for Administrative Position" or in person at our facility registry desk located 300 meters down the road from Megenagna to Gurd Shola on the right-hand side.