Motorist & Claims Officer

Role Summary

The Motorist & Claims Officer is a hybrid role responsible for supporting the insurance claims process while also providing field mobility and logistical support using a motorbike (RTR or electric motor). The role ensures timely claims follow-up, document delivery, field coordination, and efficient client service.

Key Responsibilities

1. Claims Administration & Coordination

• Receive and register insurance claims from clients.

• Assist in collecting and verifying required claim documents.

• Follow up with insurance companies on claim status and processing.

• Maintain proper records of claims files and updates.

• Support Claims Officers/Managers in claims analysis and reporting.

• Ensure timely communication with clients regarding claim progress.

2. Field Operations & Motorist Duties

• Conduct physical follow-ups with insurers, garages, assessors, and clients.

• Deliver and collect claim documents, policies, and official letters.

• Support site visits, inspections, and claim-related field verification.

• Provide transport support for urgent operational needs.

• Operate company motorbike (RTR or electric motor) safely and efficiently.

3. Client Service Support

• Assist clients in understanding claims procedures and requirements.

• Ensure prompt response to client needs through both office and field engagement.

• Maintain professionalism while representing the company externally.

4. Coordination & Liaison

• Act as a link between clients, insurers, garages, and internal teams.

• Support quick resolution of claim-related bottlenecks through physical follow-up.

• Build working relationships with external service providers.

5. Compliance & Safety

• Ensure all claim handling activities comply with company policies.

• Adhere to road safety regulations and company transport guidelines.

• Maintain the motorbike in good working condition (basic checks and reporting).

Required Qualifications

• Diploma/ Bachelor’s Degree in Accounting and Finance, Management, or Any Business related field (preferred).

• Valid driving license for motorbike (mandatory).

• Basic understanding of insurance claims processes (motor, property, etc.).

• 1–3 years of relevant experience (insurance or field operations).

Key Skills & Competencies

• Strong organizational and follow-up skills

• Good communication and interpersonal ability

• Reliability and time management

• Basic technical understanding of claims processes

• Safe driving and route efficiency awareness

Job Requirements

Required Qualifications

• Diploma/ Bachelor’s Degree in Accounting and Finance, Management, or Any Business related field (preferred).

• Valid driving license for motorbike (mandatory).

• Basic understanding of insurance claims processes (motor, property, etc.).

• 1–3 years of relevant experience (insurance or field operations).

• Only Male Applicants

How To Apply

Interested applicants should send their CV, cover letter, and valid motorbike license to uib.hiring@gmail.com, mentioning “Motorist & Claims Officer” in the subject line, or apply in person at 22 Roundabout, Rewina Building, 2nd Floor.

Deadline: April 23, 2026
Only shortlisted candidates will be contacted.

Job Requirements The candidates must hold a Diploma/ Bachelor’s Degree in Accounting and Finance, Management, or Any Business related field (preferred). Basic understanding of insurance claims processes (motor, property, etc.). How to Apply Submit your non-returnable application and CV along with supporting documents in person to the office located at 22 Roundabout, Rewina Building, 2nd Floor. or Via email uib.hiring@gmail.com.