The Office Administration and Receptionist is responsible for providing front-office reception services and administrative support, ensuring smooth day-to-day office operations, proper record management, and professional interaction with clients, visitors, and stakeholders, in line with internal policies and applicable regulatory requirements.

Key Duties and Responsibilities

• Receive, greet, and direct clients, visitors, and stakeholders in a professional and courteous
  manner.

• Manage incoming and outgoing telephone calls, emails, and correspondence.

• Provide administrative support including filing, document control, and record management.

• Maintain proper custody of office records, correspondence, and administrative documents.

• Coordinate office supplies, stationery, and basic logistics requirements.

• Support scheduling of meetings, appointments, and internal communications.

• Assist in maintaining confidentiality of company and client information.

• Coordinate with internal departments to ensure smooth office workflow.

• Support internal and external audits by providing required administrative records when
  requested.

Job Requirement

• Education:

  • Diploma or Bachelor’s Degree in Office Administration, Management, Business Administration, or a related field from a recognized institution.

  • Formal training in office management or customer service is an added advantage.

• Experience: A minimum of Four (4)/two (2) years of relevant work experience in office administration, reception, or secretarial roles, preferably within financial institutions or corporate offices

Required Competencies and Skills

• Strong organizational and administrative skills.

• Good verbal and written communication skills.

• Professional appearance and customer-service-oriented attitude.

• High level of integrity, confidentiality, and attention to detail.

• Ability to multitask and work under minimal supervision.

• Proficiency in basic computer applications (MS Word, Excel, email).

Number of Positions: One (1)

Employment Type: Permanent

Terms of Employment: full-time

Salary : Salary and benefits shall be determined in accordance with the Company’s scale

Duty Station: Head Office

How to Apply

Interested and qualified applicants are invited to submit their CV, copies of educational credentials, and relevant work experience documents within 6 business days through company email
info@ethiofidelity.com For more information please contact us +25111555571971

Job Requirements BA Degree or Diploma in Office Administration, Management, Business Administration or in a related field of study with relevant work experience Duties and Responsibilities: - Receive, greet, and direct clients, visitors, and stakeholders in a professional and courteous manner. - Manage incoming and outgoing telephone calls, emails, and correspondence. - Provide administrative support including filing, document control, and record management. How to Apply Submit your application, updated CV and supporting credentials via email: info@ethiofidelity.com. For more information contact Tel. +25111555571971