Pharmacy Dispensary Assistant

Position:

Organization: Goal Ethiopia

Not Specified

About GOAL

 GOAL is a humanitarian and non-governmental organization that has been working in Ethiopia for over 30 years, towards ensuring the poorest and most vulnerable in our world and those affected by humanitarian crises have access to the fundamental rights of life, including but not limited to adequate shelter, food, water and sanitation, healthcare, and education. GOAL implements a range of multi-sectoral development, resilience, recovery and humanitarian responses programmes by being sensitive to cross-cutting issues including gender, accountably, child protection, HIV/AIDS. Currently, we work with pastoralist, agropastoral, pastoral dropouts, rural small holder farmers, rural/urban youth and street children to respond to humanitarian crises and build resilience in Ethiopia working closely with local communities, local government, donors and other key actors. GOAL E Humanitarian Response is centered on nutrition, WASH, livelihoods, multipurpose cash, NFIs and protection interventions in country wide while the recovery and development focus on livelihoods, economic opportunities, health, health and nutrition system strengthening and WASH with solid emphasis on integrated programming and community-based approach in Oromiya regional state. The Street Children programme is implemented with local partners in Addis Ababa and Hawassa. 

We envision a world where poverty no longer exist, where vulnerable communities are resilient, where barriers to well-being are eliminated and where everyone has equal rights and opportunities. GOAL Ethiopia’s main donors Irish Aid, USAID/OFDA, EHF, ECHO, UNHCR, WFP, UNOCHA and other private donors.

GENERAL DESCRIPTION OF THE ROLE

Pharmacy Dispensary Assistant; Dispense prescription and over the counter medication to customers or health professionals assemble medicines for prescriptions and provide information about medications.

KEY AREAS OF ACCOUNTABILITY/DUTIES (detailed list of tasks and outputs categorized by “daily” “weekly” “monthly” or any other category which fits the role)

  • Accepting written prescriptions or refill requests from patients and evaluating information for completeness and accuracy.

  • Recording medical histories while maintaining confidentiality and compliance with HIPAA regulations.

  • Delivering quality customer service to patients, responding to inquiries, questions, or requests, and referring them to the pharmacist for medical information.

  • Verifying the accuracy of patient information.

  • Counting prescription medication, filling prescriptions, and typing and attaching medication labels.

  • Performing inventory audits and purchasing supplies and medication.

  • Receive and process prescriptions, completing necessary paperwork

  • Verify that information is complete and accurate

  • Prepare medication for dispensing to the patient

  • Manage inventory, inform pharmacists of any shortages or expired medications

  • Perform administrative tasks, such as answering phone calls, handling cash transactions

  • Maintain patient confidentiality according to health and safety standards

  • Communicate with healthcare providers and insurance companies to resolve issues

  • Package and label prescriptions

  • Educate patients on how to take medication, including potential side effects or interactions

  • Ensure the cleanliness and organization of the pharmacy and maintaining patient records, managing inventory, packaging and labeling medication doses, and processing insurance claims.

Job Requirements

  •  Qualification (Education, Experience, key qualities, skill and competence)

    Essential recognized degree in Pharmacy/ druggist and COC, and registered license from the recognized institution for level IV, and 2 years of previous experience and previous experience in ING,  governmental specialized, referral hospitals, 

    . Knowledge of local language of the area is highly advantageous

    Desirable quality, skill and competence

  • Desirable key qualities, Skills, and Competences: (list of qualities that are considered necessary for the specific post which are believed to be key to the success of the job holder in the specific post):

  • Proven capacity of management, leadership, and teamwork.

  • Experience in training staff and key community members, plus mentoring and building the capacity of local staff.

  • Excellent communication skills and a willingness to be respectful, kind, sensitive and empathize with all beneficiaries and their careers.

  • Computer literate.

  • Accountability & responsiveness within areas of responsibilities

Additional job responsibilities

The job duties and responsibilities as set out above are not exhaustive and the post holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

GOAL has a Staff Code of Conduct, Safeguarding and Child Protection Policy, which have been developed to ensure the maximum protection of programme participants and children from exploitation. GOAL also has a confidentiality policy ensuring the non-disclosure of any information whatsoever relating to the practices and business of GOAL, acquired in the course of duty, to any other person or organisation without authority, except in the normal execution of duty. Any candidate offered a job with GOAL will be expected to adhere to these policies and other GOAL and Donor policies.

REMUNERATION and BENEFITS: 

  • GOAL will pay a competitive basic salary based on the salary grading with additional benefits.

  • A chance to develop tangible experience.

  • Being part of a team that continues to make a real difference in the lives of the most vulnerable people.  

Commitments: 

GOAL’s recruitment procedure is fair and transparent which is also in line with the organization’s commitment to its integrity, honesty and culture. GOAL is committed to ensure that, its performance complies with the terms and conditions of relevant agreements, applicable laws & regulations. 

GOAL highly promotes Equality, diversity and inclusion and works with women and men, People with disabilities, and employees of various ages including youth, supports their empowerment and appreciates their achievements constantly. GOAL also encourages applications from diverse candidates including women, people with disabilities, people with diverse backgrounds, and youth to apply.

GOAL has zero tolerance to discrimination on the basis of gender, age, disability, ethnicity, religion, race, economic status etc . we strive to create a workplace environment that ensures every team, in every office, in every country, is rich in diverse people, thoughts, and ideas.

Hence, pre-employment background checks will be conducted, and employees are required to read, understand, sign and implement different polices including safeguarding and child protection policy, Protection from Sexual Exploitation and abuse policy, sexual harassment policy, code of conducts and any other rules and regulation of the organization. GOAL is strongly committed not to harm the people under its care. 

GOAL Ethiopia is committed to safeguarding and promoting the safety of people who involves in its work and demands all staff exhibit the highest commitment. GOAL Ethiopia will verify skills and commitment of the candidate in the assessment process and perform Background reference check.

You are welcome to include your sex (Male or Female) and any disability issues in your CV (please note that this information will only be used to comply with affirmative action policy of the organization)

How To Apply

APPLICATION PROCEDURE: 

Interested and qualified applicants need to submit ONLY once their non - non-returnable application with CV for one vacancy. The vacancy reference number, along with the title & Duty station, needs to be written in the application letter. 

  • Applicants can directly apply through the green “Apply now” button

  • Please be sure your application and CV should be in PDF or Word only. (The system couldn’t accept other than PDF and Word.)

GOAL strongly encourages female candidates to apply!

Only short-listed candidates will be contacted for an interview and exam.

Shortlisted candidates will need to submit other supporting documents upon request at a later stage.

     GOAL is not able to contribute towards any costs incurred by candidates during the recruitment process

Job Requirements Essential recognized degree in Pharmacy/ druggist and COC, and registered license from the recognized institution for level IV, and 2 years of previous experience and previous experience in ING,  governmental specialized, referral hospitals. How to Apply Click the apply button below

Deadline: Mar 12, 2026, 12:00 AM

Location: , Gambella Refugee Operation-Pungnido

Amount: 3