Wudassie Diagnostic Center is a healthcare facility based in Addis Ababa, Ethiopia, providing diagnostic services to support timely and accurate medical decision-making. The center focuses on delivering patient-centered care in a professional, respectful, and efficient environment. Team members work closely with healthcare professionals to ensure patients receive clear information and smooth service throughout their visit. Wudassie Diagnostic Center values integrity, reliability, and collaboration in all day-to-day operations. The organization is committed to continuous improvement in both service quality and patient experience. 

Job Requirement

Education: Bachelor’s Degree or Diploma in any field of study with relevant work experience.

Experience:

• Minimum of 2 years

• Prior experience in a healthcare, clinic, or diagnostic center reception or cashier role is an advantage. 

Quantity Required: 1

Duties & Responsibilities:

• Welcome patients and visitors in a friendly and professional manner.

• Register patients and verify their information accurately.

• Schedule, confirm, and update patient appointments.

• Answer inquiries and direct patients to the appropriate department.

• Receive payments and issue official receipts.

• Reconcile daily cash collections and prepare cash reports.

• Maintain accurate patient and payment records in the system.

• Ensure patient confidentiality and protect sensitive information.

• Keep the reception area clean, organized, and presentable.

• Coordinate with clinical and administrative staff to ensure smooth patient flow.

• Handle patient concerns professionally and escalate issues when necessary.

• Perform basic administrative and data entry tasks as assigned.

• Comply with organizational policies, procedures, and customer service standards.

• Support other front-office duties as assigned by the supervisor

Skills & Competencies

• Customer Service

• Front Desk Operations

• Cash Handling and Reconciliation

• Patient Registration and Scheduling

• Communication and Interpersonal Skills

• Data Entry and Record Management

• Microsoft Office (Word, Excel, Outlook)

• Hospital/Patient Management System Proficiency

• Attention to Detail

How to apply

Submit your CV along with supporting documents via email: mesfin.matiwos@wudassie.com

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Job Requirements Bachelor’s Degree or Diploma in any field of study with relevant work experience. Duties & Responsibilities: - Welcome patients and visitors in a friendly and professional manner. - Register patients and verify their information accurately. - Schedule, confirm, and update patient appointments. - Answer inquiries and direct patients to the appropriate department. - Receive payments and issue official receipts. - Support other front-office duties as assigned by the supervisor - Handle patient concerns professionally and escalate issues when necessary. - Perform basic administrative and data entry tasks as assigned. How to Apply Submit your CV along with supporting documents via email: mesfin.matiwos@wudassie.com