Job Summary

We are seeking a customer-oriented, good looking and energetic Receptionist & Front Desk Officer to join our team. As the first point of contact at our showroom, you will play a crucial role in creating a welcoming, professional, and memorable experience for our clients.

Job Requirements

Education:

• Diploma or Bachelor’s Degree in Secretarial Science, Office Management, Marketing, Business Administration or with related field of study

Experience:

• 1–3 years of experience in front desk operations or customer service

• Experience in automotive or retail environments is a plus).

Duties and Responsibilities:

• Client Engagement: Warmly greet showroom visitors, address their needs, and direct them to the appropriate sales executive or department.

• Call & Inquiry Management: Answer incoming phone calls, address general inquiries regarding available vehicle models, and route calls efficiently.

• Showroom Environment: Ensure the front desk, waiting lounge, and reception area remain clean, professional, and well-stocked with promotional brochures and refreshments.

• Administrative Support: Assist with logbook maintenance, visitor tracking, incoming/outgoing mail/packages, and basic clerical tasks.

• Appointment Scheduling: Help schedule test drives, customer meetings, and service appointments as needed.

• Cross-Department Coordination: Work closely with the sales, administrative, and customer service teams to ensure smooth daily operations.

Skills & Competencies

• Technical Proficiency: Basic proficiency in Microsoft Office (Word, Excel, Outlook) and office equipment (copiers, multi-line phone systems).

• Communication Skills: Excellent verbal and written communication skills in Amharic and English; outstanding telephone etiquette.

• Organizational Skills: Strong ability to multitask, prioritize duties, and handle high-traffic customer environments with composure.

How To Apply

Apply through Ethiojobs: THIS LINK

Job Requirements Diploma or Bachelor’s Degree in Secretarial Science, Office Management, Marketing, Business Administration or with related field of study with relevant work experience How to Apply Click the apply button below