External Vacancy Announcement 

International Clinical Laboratories (ICL) is one of the largest of independent clinical diagnostic centers on the African continent. ICL opened its door for service in 2004 with the aim of “contributing to the maintenance and enhancement of the quality of life throughout Ethiopia” by encompassing a system of human and physical resources designed to meet the changing healthcare needs of the population it serves.

It is the only laboratory accredited by the USA based Joint Commission International (JCI) five times in a row. The laboratory provides more than 3000 tests in collaboration with its referral laboratories.

ICL would like to fill the following vacant positions under the customer service section for AA1 CSC by inviting all qualified and competent applicants:

Other information a candidate: - 

• Should have to accept and willing to work on a shift and hard ship situation 

• Has to Bring a guarantee 

Salary: - As per the company scale            

Job Requirements

Responsibilities: 

• Professionalism 

• Communication Skills /Verbal Communication 

• Handles pressure

• Customer Service Skills

• Adaptability

• Confidentiality

• Telephone Skills, Microsoft Office Skills

• Develop & maintain a professional relationship with all staff members

Qualification and Experience:

• Degree in health Science and Accounting 

• Able to communicate effectively Amharic and English Languages.  

• Proven experience in Customer communication and Handling and a minimum of one year experience in Reception area  

How To Apply

Qualified applicants who fulfill the above requirements shall submit their updated CV with Cover Letter and copies of supporting documents using email address hrrecruitment@icladdis.com  within 7 working

 days of this advertisement.

Your CV and Cover Letter must be merged into a single PDF document.

Any documents that are not in PDF format will be automatically rejected.

Note: Please put the position title on the subject line of your email.

Job Requirements This position requires a candidate with a degree in Health Science or Accounting, fluency in Amharic and English, and at least one year of experience in a reception area. The role focuses on customer service, communication, telephone handling, Microsoft Office proficiency, and maintaining professional relationships with staff. How to Apply Send a single PDF file containing your CV and cover letter, with supporting documents merged inside, via email to hrrecruitment@icladdis.com within 7 working days of the advertisement. Include "Receptionist/clerk" in the subject line.