Location/Duty Station: Benishangul Gumuz, Asosa Zone, Kurmuk Woreda Project Site
Roster: Fly-In/Fly-Out (6 Weeks On / 2 Weeks Off)
Company: Kurmuk Gold Mine PLC (KGM), a subsidiary of Allied Gold Corp
Employment Type: Full-Time | Site-Based

Role Purpose

The Senior HR Shared Services Specialist is responsible for leading and managing the delivery of efficient, accurate, and customer-focused HR services across the employee lifecycle. The role ensures the effective administration of HR processes, employee data management, payroll coordination, recruitment administration, employee relations support, reporting, and compliance activities while driving continuous improvement and service excellence within the HR function. The Candidate serves as the custodian of HR systems, employee records, and transactional HR processes, ensuring services are delivered consistently, professionally, and in compliance with company policies, labor legislation, and agreed service standards.

Key Responsibilities and Duties

1. HR Shared Services Management

• Lead and supervise the HR Shared Services function to ensure efficient and effective HR service delivery.

• Establish and maintain HR service standards, procedures, workflows, and performance measures.

• Monitor workload distribution and ensure timely completion of HR transactions.

• Drive continuous improvement initiatives to enhance service quality, operational efficiency, and customer satisfaction.

• Promote a customer-focused culture within the HR Shared Services team.

2. Employee Lifecycle Administration

• Oversee the administration of all employee lifecycle activities, including recruitment, onboarding, transfers, promotions, contract amendments, and terminations.

• Ensure employee records are accurate, complete, confidential, and maintained in accordance with legal and company requirements.

• Coordinate employee documentation and personnel file management.

• Ensure timely processing of employee movements and organizational structure changes.

3. HR Information Systems and Data Management

• Manage HR information systems (HRIS) and employee databases.

• Ensure data integrity, confidentiality, and compliance with data protection requirements.

• Oversee employee master data maintenance, system updates, and reporting accuracy.

• Support HR digitalization and automation initiatives.

• Generate and analyze workforce reports and HR metrics to support business decisions.

4. Recruitment and Onboarding Support

• Coordinate recruitment administration activities from requisition through onboarding.

• Ensure recruitment documentation and approvals are properly maintained.

• Monitor recruitment process compliance and reporting requirements.

• Support workforce planning activities and manpower reporting.

5. Payroll and Benefits Administration

• Coordinate HR inputs required for payroll processing.

• Ensure employee changes affecting payroll are processed accurately and on time.

• Support the administration of employee benefits, allowances, and incentive programs.

• Resolve payroll-related employee queries in collaboration with Finance and Payroll teams.

6. Employee Relations Support

• Provide administrative and procedural support for disciplinary, grievance, incapacity, and other employee relations processes.

• Maintain and archive employee relations documentation appropriately.

• Monitor employee relations cases and maintain accurate records.

• Support compliance with labor legislation and company policies.

7. Reporting and Workforce Analytics

• Prepare monthly HR reports, dashboards, and workforce statistics.

• Analyze trends relating to headcount, turnover, absenteeism, vacancies, and employee relations matters.

• Provide management with workforce information to support decision-making.

• Support annual budgeting and workforce planning processes.

8. Compliance and Governance

• Ensure compliance with labor legislation, company policies, and HR procedures.

• Coordinate HR audits and compliance reviews.

• Maintain HR records in accordance with statutory and corporate requirements.

• Monitor adherence to delegated authorities and approval processes.

• Report people-related risks and assist in maintaining risk registers.

• Participate in risk assessments and business improvement initiatives.

9. Stakeholder Management

• Build effective working relationships with line management, employees, and external service providers.

• Provide professional HR advice and guidance on HR administration and process-related matters.

• Promote collaboration and excellent customer service across the HR function.

10. Financial and Commercial Responsibilities

• Implement HR process optimization initiatives to improve cost efficiency.

• Monitor HR operational expenditure and ensure activities remain within budget.

11. Leadership and People Management

• Participate in cross-functional teamwork to achieve business objectives.

• Demonstrate agility, resilience, and accountability.

• Assist the HR team in maintaining focus, removing operational obstacles, and improving performance.

• Develop employees through coaching, mentoring, encouragement, and performance feedback.

• Build high-performing teams and identify employee development needs.

12. Health, Safety and Environmental Responsibilities

• Ensure a safe work environment and compliance with health and safety standards.

• Conduct safety inspections and participate in workplace safety initiatives.

• Ensure employees receive appropriate health and safety training.

• Model behavior consistent with company Safety Vision and Values.

• Participate in incident investigations and accident prevention initiatives.

13. Productivity and Operational Excellence

• Plan and organize daily, weekly, and monthly HR operational activities.

• Distribute work effectively across the team and monitor progress.

• Implement work plans and ensure timely delivery of HR services.

• Minimize operational costs, inefficiencies, and waste.

14. Compliance and Reporting

• Submit required HR statistics, reports, documentation, and records accurately and on time.

• Ensure compliance with relevant legislation, company standards, and regulatory requirements.

Job Requirements

Qualifications

• Degree or MA in Human Resources, Business Administration, or a related field from a recognized institution. 

• A Certification in Human Resources Management will be advantageous.

• Human Resources operations and shared services.

• Payroll administration and HR information systems.

• HR process improvement and service delivery management.

• Labor legislation, HR compliance, and governance practices.

• HR reporting, workforce analytics, and data management.

Experience

• Minimum of 8–10 years' Human Resources experience.

• At least 3–5 years' experience in a supervisory or management role.

• Experience in HR operations, HR shared services, payroll administration, and HR systems.

• Experience within mining, construction, manufacturing, or other large operational environments will be advantageous.

• Demonstrated experience in HR process improvement and service delivery management.

• Advanced proficiency in HRIS platforms (e.g., BambooHR, SAP SuccessFactors) and automated time and attendance systems.

Other Requirements 

• Leadership and people management.

• Customer service orientation.

• Process improvement and problem-solving.

• Data analysis and reporting.

• Planning, organizing, and prioritization.

• Communication and interpersonal skills.

• Attention to detail and accuracy.

• Computer literacy and HRIS proficiency.

• Strong operational awareness and ability to work under pressure in remote environments.

• Practical, hands-on approach to HR service delivery.

• Conflict resolution and labor dispute mediation skills.

• Proficiency in Microsoft Office Suite and ERP systems.

• Ability to communicate effectively across all organizational levels.

• Strong understanding of the mining business environment and its financial implications.

• Ability to work effectively within diverse and multicultural environments.

• Sound decision-making ability, even under pressure.

• Strong teamwork and collaboration skills.

• High integrity, professionalism, and customer focus.

How To Apply

Interested applicants who meet the above criteria are invited to send their CV, application letter, and relevant credentials within 10 (Ten) consecutive days of this announcement to: kurmuk.hr@alliedgold.com

Subject Line: Senior HR Shared Services Specialist 

Deadline for Application: July 1, 2026

Female candidates are highly encouraged to apply.

Only shortlisted candidates will be contacted

Job Requirements This role requires a Bachelor’s or Master’s degree in Human Resources, Business Administration, or a related field from a recognized institution. A professional certification in Human Resources Management is considered an advantage. The successful candidate should have proven expertise in Human Resources operations, shared services, payroll administration, and HR information systems. How to Apply Submit your non-returnable application and CV along with supporting documents in Via email kurmuk.hr@alliedgold.com