The Senior Sales and Marketing Officer is responsible for developing and executing effective sales and marketing strategies to drive revenue growth for our restaurant, café and catering business. This role will oversee all aspects of the sales and marketing initiatives. The ideal candidate will have approve track record in the hospitality industry and the ability to think strategically while also being hands-on implementing tactical plans.

Job Requirements

• Develop and implement the company’s comprehensive sales and marketing plan to achive revenue goals across all business segments (restaurant, café, catering)

• Identify and pursue new business opportunities, including prospecting for new customers building partnerships, and responding for RFPs.

• Manage and grow existing customer accounts, maintain strong relationships and ensuring high customer satisfaction.

• Oversee the design and execution of marketing campaigns, events and promotions to effectively positions the company brands and offerings.

• Spearhead the development and maintenance of the company’s website, social media channels and other digital marketing assets.

• Analyze market trends, competitor activities and customer feedback to inform strategic decision making and identify areas for improvement. 

• Collaborate with the operations team to ensure seamless service delivery and alignment between sales, marketing, and operations.

• Manage and mentor a team of sales and marketing professionals, providing guidance, setting goals and ensuring high performance.

• Contribute to the overall business strategy and practice in cross-functional initiatives as needed.

•  Monitor market conditions:

• Staying informed about competitor activities and market shifts to adapt sales strategies accordingly.

• Customer engagement and satisfaction:

• Developing and implementing strategies to enhance customer experience and loyalty, especially in international markets.

• Brand management:

• Ensuring consistent brand messaging and across all marketing channels.

• Sales strategy development:

• Creating and executing strategies to acquire new customers and retain existing ones.

• Market research:

• Conducting research to identify new customer segments and understand market demands.

• Budget management:

• Managing marketing budgets effectively to maximize return on investment.

How To Apply

If you are interested on this open vacancy, please submit your application letter, CV & other supporting credentials via email: recruitment@milkandhoney.et

Job Requirements The Senior Sales & Marketing Officer will lead the development and execution of comprehensive sales and marketing strategies across restaurant, café, and catering segments to drive revenue growth. The role requires a proven track record in hospitality, strategic thinking, and hands‑on implementation of tactical plans. How to Apply Send your application letter, CV and supporting credentials to recruitment@milkandhoney.et